Medini Signature Suites by RR JBcity

WORST Airbnb and ZERO SERVICE RECOVERY ever. We booked 4br with play area, checked in and to our horror, cockroach at the door step, ants along the wall, hair on the floor, play area has weird black bits and food particles, used cup left unwashed & dried up, sofa with ants hidden and revealed after spraying the anti-dust mite /anti bed bugs spray, soiled/used cloth in the common sink area. Contacted the host and was told the unit was not cleaned. Had to go back to the other condo next to it to return the key and exchange for a new key for another unit. They told us to move to a 5br unit and even had the cheek to tell us not to use the 5th br because we only booked for 4 br. We are not even hard up to use the 5th br- in the first place the unit we booked ought to be cleaned and not have to go through the hassle of changing unit, AND an uncleaned one as well. At the 5th br unit, it was a similar situation, unit is uncleaned, ants within the unit along the entrance wall, one of the ensuite bedrooms have drainage smell, hair on the beds, the toilet seats were stained, choking in the master bedroom bathroom… we reported to the host and they seemingly were apologetic but replied in a confusing manner as well - saying they had “gone ahead to refund” … and that we “may check out”… it was already 11pm by the time we changed the unit and spotted more disgust, and we have kids with us. After check-out the day after, we asked about the refund but we didn’t expect them to actually meant for us to LEAVE at 11pm and only then they will refund us. We had thought it’s service recovery on their part for their lack of responsibility to keep the units clean. On hindsight we should probably have checked out the next day but then again they would probably retorted we had stayed for the night and no refund - weighing the hassle of changing to another accommodation (there were 6 adults and 2 children), as we were out the whole day the next day until the late evening, we just put up with it and checked out as early as we could. In any case, we strongly advise not to book this.

Request us to change another building because of bedroom air cond not function. Finally changed to building Iskandar residence A-02-3A. This unit A-02-3A all bathroom funiture is bad condition, unit have smelly & small bedroom air cond not function.

Location: Near Legoland and not too far from CIQ. Best if you’re driving, but Grab is available (just fewer drivers around, so book in advance). No shops or eateries nearby. You’ll need to head to Mall of Medini or order via Grab. Cleanliness: Cleaner than many other apartments I’ve stayed in. Just minor dust on the diffuser and bedsheet, but nothing that affected comfort. Service: Excellent service, with fast replies on WhatsApp (except after 10pm). Would be great if there was a drying rack, but amenities like iron, hairdryer, hangers, and even a water dispenser were provided, which was really thoughtful. Facilities: Gym and pool were clean and well-maintained. Vending machines in the lobby were also convenient for quick snacks and drinks. Overall, we had a pleasant stay with great service and facilities. Very convenient for those visiting Legoland.

Nice residence clean and close to legoland recomended👍

Very comfortable place to stay with family. Spacious room and clean. Very near to Puteri Harbour. For me the place is strategic.

The homestay clean, comfortable, service very very good, will come back and stay again👍🏻👍🏻