Southampton North

When you book with Primer Inn you know there is always a minimum standard that you will find. No surprises: clean rooms, hot water in the shower, beds big enough for 2 people, breakfast service (optional), a pub/beefeater nearby... Unless you have the budget for a big and posh 5* hotel, just a good option to safe yourself some headaches

Staff were very helpful. Room was really good - we have stayed in several Premier Inns and this was the best. Exceptional value for money!

I rarely leave negative reviews, but my recent stay in the family room at this Premier Inn was truly disappointing. From the moment we walked in, the room felt tired and neglected. The bathroom was in a dreadful state – mould was visible all around, and it was clear that maintenance and cleaning standards had slipped badly. The basics weren’t even taken care of: the toilet roll holder was left empty, and the wall-mounted body wash dispenser had clearly been watered down, offering no actual soap. The bath itself was dirty and dangerously slippery, which made using it unpleasant. The shower was even worse — a pathetic trickle of water with no pressure, not adjustable in any way, and the heavy limescale build-up meant it sprayed water in every direction except where it was needed. Overall, the room felt tatty, run down, and poorly maintained. For a hotel that prides itself on offering comfort and reliability, this was a huge letdown. I certainly didn’t feel it was worth the money and would not recommend staying here until serious improvements are made. The breakfast was just as disappointing as the room. Service felt rushed and unorganised, with staff seeming overwhelmed and little attention given to guests. The variety on offer was very limited, which is surprising given Premier Inn usually promotes a decent breakfast. The biggest frustration was the wait for eggs — long delays each time, and by the time they finally arrived the rest of the food was already going cold. Instead of being a relaxed start to the day, breakfast felt more like a stressful scramble, and it certainly wasn’t worth the extra money.