Gasthaus Pillhofer

I enjoy using Airbnbs and have alway had good experiences but this place, doesn’t fit all the criteria of an air BnB. The ‘host’ Barbara, I don’t think exists. I sent several messages via the Airbnb app to ‘Barbara’ requesting key lock code and directions. I received no response so rang the phone number given, still no response. On arrival we found our room was above a restaurant and our key at the bar. Luckily we came prior to closing time as we would have been locked out. No mention that there was no lift, carrying suitcases up to the fourth floor wasn’t easy. Room was clean well lit, with all amenities however street noise in the evenings until around 11pm each night. On the plus side it is very close to train station and room was fine. I expected an Airbnb, this wasn’t.

Our luggage will be carried to the second floor in a quite nice room with a slightly Bavarian decor. The price is rather high but there must have been a fair. Everything is there to ensure your comfort but without tissues in the bathroom or hairdryer. A refresh would be needed in this hotel without an elevator. I did not understand the detailed bill for the extra cleaning fee. The Bavarian evening meal is very good with some Greek and Italian starters also on the modernized menu. 30€/pers. The Stube is friendly and the service is smiling and friendly.

Staff where friendly and in a nice location. However the rooms weren't clean at all. Needed a good hoover and a mop. The amount of hair and dust on the floors where somewhat grim

We liked that the hotel is centrally located to the downtown area, shopping and transportation. The staff at the hotel were very nice. The food and service in the restaurant were excellent.

Stayed for four nights, the hotel is in a perfect location, less than 5 minutes from the train station and beside an excellent small market of handmade/locally made items. Also an easy walk to all the Christmas markets and major attractions. Our room (on the third floor, no lift) was small but adequate for a short stay. The TV is small, only has German stations so a bit of a waste of time. We ate dinner at the restaurant downstairs, the food was good but a bit expensive compared to other places in town (breakfast is not available). Would recommend the Bratwurst Roslein as a great place for dinner

Very cute room with fantastic view. Excellent service and room was roomy. I really enjoyed my stay. The staff were very friendly and so helpful. They also gave me a late check out. And welcome drinks too. I will stay here again.

Location - great, just inside the city walls by the main train station Staff - super friendly guy checked me in. Even gave me a small beer from the bar while I waited Room -= roomy, quiet, clean One comment - there is no elevator so be ready to go up and down one to four flights of stairs. Would definitely book here again

Stayed here for two nights in November. The double room is above a restaurant and they use the same door entrance. I was a little confused but it worked out. Our room was on the 3rd floor (technically 4th floor). After going up the stairs (no elevator), you’ll open a door which is an entrance/hallway to the guest rooms. The room was spacious and clean. The room faced the main street so you can watch people walking. In the mornings, I could hear the delivery trucks. The restaurant downstairs has outdoor seating but it was winter so nobody ate outside. Maybe in the summer, it could be noisy. The tv in the room is small and there was only German tv. It was nice to have a refrigerator in the room. There’s no AC in the room but that wasn’t a problem during the winter. The bed mattresses are soft and should be replaced. Our room wasn’t clean on the second day; not sure there is room cleaning but it wasn’t an issue for a 2 night stay. The hotel is located next to the main city wall next to the train station. There are many options for food nearby and walking to the old city is quick.

The location is excellent. The others are as you may expect from modest hotel. No elevator so you may want to ask lower level.