Utente ospite
4 ottobre 2022
We booked this hotel based on the amenities listed on ***********. The hotel has a gym, spa and swimming pool advertised, but it turned out that at weekends the gym does not open until 10am, and the pool, which we were told opens at 8am is pre-booked for private use from 8am until 10am. So for most of our stay, any plans for a pre-breakfast workout or swim were scuppered. With a small child, we would not have booked this hotel had we known about the limitations of use. Another sting in the tail was the announcement at check in that there was a £5 per day car parking fee, again.. nothing mentioned at point of booking. The hotel is advertised as a 4 star, it is barely a 3 star in real terms. The rooms are dated, room service was intermittent, no iron, no tea/coffee making facilities and very limited shelf space for toiletries in the sink area. Would not book again.
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