Recensioni su Dunston Hall Hotel, Spa & Golf Resort

I was so disappointed with the service in the restaurant. I have stayed at Dunston Hall before & I love it there, but this time the staff in the restaurant really let them down. It took so long to be served & then the food was bad, took ages for our meal to be dished up, no bearnaise sauce was given to me & no explanation, when I said I had ordered the sauce, he said oh yes you did & then said they had run out of sauce. I asked for the menu to order dessert & I saw the waiter with the menu in his hand just standing chatting & laughing with other members of staff, he clearly didn’t want to be working that night. You expect excellence at a high end place like Dunston Hall as it is a treat to stay there, unfortunately not this time. I won’t be rushing back there.