Kimberly
12 agosto 2023
Please let me make it clear that the staff was great! Very friendly, really understanding and cooperative. The unfortunate part was the pictures posted of property on website didn't even seem the same. I do understand it said they were under going construction. I should have looked at the room immediately after checking in but i had to get to seeing my ill mother, so that was my fault. When we got back to stay i did not feel safe, especially with children. This may be a place people also live paying a weekly rate, it just did not seem safe at all. There were people hanging out everywhere and it was really late. Room was not clean at all, there was stuff on the walls, on walls in bathroom, floor was dirty...it was bad. I did not stay, talked to guy at desk but doors were locked so i had to talk through what seemed like bank teller glass. He was kind and understood, told me to come back the next morning and talk to manager. I had no issues with any staff or management, you all did great. I just had issues with cleanliness, my safety and my children's safety, it just was bad that way. I learned to check your room immediately, perhaps then i could have just not been charged at all for a room that i didn't feel comfortable to stay in.
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