Burntisland House

This is probably the worst hotel we have stayed in - ever. No welcome at reception on arrival other than a very bad smell and a person who spoke poor english and asked me to prove my identity. I was terrified how bad the room was going to be but - we had room 3 - and it seemed clean on the face of it. No wifi a small double bed and a separate single bed. The place felt a bit like a hostel rather than a hotel. Sure we paid only £80 for the room and we only needed it for the room as I was up for an event in Aberdour early next morning but to describe it as a hotel would be stretching the english language beyond its limits. I never look at reviews before I go typically but now wish I had with this one. They make interesting reading and my recommendation is DO NOT STAY HERE. Pay a few quid more and stay ANYWHERE else.

Perfect - lovely staff, no frills, good price. I wish there were more of this kind of hotel around. The shower was great, room was very comfortable, lovely view. No extras, just a room, but really - why would you want more for such a good price?

It's certainly got original features but some of the furniture needs binning. The phone number for the hotel on the website and on hotels. Com is incorrect so no way of getting hold of them. Great location for a night or 02 but not any longer.

This is not a hotel and would advise against booking if that’s what you are looking for. Room , bathroom and bedding was clean but that’s all you get. No lounge no bar no breakfast facilities - this is a hostel and there were some noisy nocturnal activities throughout the night in neighbouring rooms. Be careful when booking as this is not made clear and is certainly NOT a hotel.

Avoid Do not stay in this awfull place. Has to be the worst place I've ever stayed in. Very dirty. Loud. Drunk man on reception. Bed was full of *****. So was toilet and towels. If stood in shower mire than 3 or 4 minutes it started to overflow. Was nearly sick when unscrewed shower drain. YUK. Place smelt of stale drink and cigarettes. Also paid via pay pal and once arrived he said it had been declined. I showed him it hadn't and he made me pay again. We left following morning as this place was awfull. And showed this man my bank statement with bing charged twice. I'm sorry I will get this sorted. Still 5 months later with no refund.

I never explained that I was disabled. My room was going to be on the second floor. The owner gave me a ground floor room. I had a great stay with my granddaughter. I will return for another stay.

this is not a hotel!! it is horrible , one pillow , one towel dated not nicely decorated, its like a hostel so should be advertised as such thank god it was only one night. booking .com have a cheek having it on its website

One advice: do NOT book with prepayment. I had to cancel my reservation for 2 rooms due to medical reasons and informed the hotel already on April 3. I never got an answer on my request for refund and tried several times to get in touch with them by phone without success! for a hotel, pretending to be **** you would expect a proper answer at least!

I was very late due to delayed flight & The owner called to inform me that the main door would be locked at the informed time of 10pm & he arranged for me to have access when I arrived at later time of 11.30pm.