Jennifer
2 marzo 2024
This place is usually a lot of fun, there is always something going on here. They have great entertainment, the boat watching is awesome and the pool is warm. We have stayed her many times and have had a good time, this time however the pool area was FULL of people NOT staying at the resort, unruly kids who were unattened (Even very young kids) & people bringing in food and drinks, kids doing flips into the pool and hitting people with volleyballs. We ask security multiple times to address this & were told it would be taken care of ---- but never handled, come to find out that these people were friends of one of the waitresses who were allowing this. So, they apparently prioritized that over the people paying over $400 a night to stay here, that is aggravating!! Also, they discontinued the proteins at breakfast (no eggs or meat) so it is just muffins & cereal now, if you a "real" breakfast you will have to leave the resort or pay $15 for a Brunch item at the bar that doesn't open until 10am. I ordered 2 eggs & bacon - waited 35 minutes and got only 1 egg?? Unfortunately his trip to Gilbert's was disappointing, might have to try a new location in Key Largo after this....... : (
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