An's Eco Garden Resort

I made a mistake by selecting this hotel, it is very isolated and away from town with tough road access. It would be good for somebody who's looking for a retreat. However, there are many better options near to Tam Coc town where you can have access to restaurants, shops, tours, night walk, etc.

環境不錯，就是位置比較偏

This was the best accommodation I’ve stayed in during my trip to Vietnam. I don’t really know where to begin.. we booked this place as a quick rest over spot before going to different hotel in Ninh binh. We canceled our other booking and extended our stay here because the location, atmosphere, and most of all… EXCEPTIONAL CUSTOMER SERVICE.. was just wow.! The staff are so friendly and went above in beyond in ensuring that we had a lovely stay and that all our needs are met. Examples.. we forgot our wallet getting out of a taxi - they paid for our trip until we could pay them back, it starts raining - they give us an umbrella to use for the day, we upgrade rooms - they offer to move our baggage, we make plans for the day - they ask us what we are doing before leaving and give helpful advice and tips, they help book our night bus leaving the city and the end - they offer to let us use a room (unpaid ) to shower before our journey. The place is also very picturesque, affordable, offers a lovely free breakfast, and goats come from the mountains to greet you everyday. This place deserves an extra star if I could give it. Ninh Binh was amazing - but what made this such a memorable place was An’s ecostay!

This is a lovely little resort, but it is located in one of the most polluted areas of Vietnam. The food is average/ below average. What you see is not a fog or morning mist, it is air pollution. This area is next big cement factories. Please do your own research and avoid the areas near cement factories as much as you can. This is something I wish I knew beforehand, so I am writing with the hope of helping others. According to the air quality index, the air quality in Ninh Binh is very unhealthy and risky for sensitive groups. The air pollution we have observed the way from this hotel to Hanoi was very upsetting and shocking.

We had a really great time here. The grounds are beautiful and incredibly peaceful which is a very nice change of pace from Hanoi. We booked a massage right upon arrival and that did not disappoint with having the service come to the room. It was a really great experience and I’d recommend it to everyone. On top of everything else the customer service was next level. Everyone on staff was so nice and anticipated our every need. When we wanted to book a tour late they took care of it. When we realized we might need a car to Hanoi airport they arranged it. My only regret was not coming during the summer and trying out their pool. Oh well next time.