Amanoi

wonderful experience and will revisit again! impressed since landing when meeting the resort staff assisting us on baggage. staffs were all well-prepared and helpful. Ms. Nhi and her team welcomed me and my husband with gracious hospitality, making us feel like at home. there were many activities to do that you could spend 4 days or longer without getting bored. the villa itself had full amenities (i’m so impressed that they offered sunblock as well). bed was comfortable and the room functions were very well-designed. housekeeping came to clean most of the time when we were not at the villa and they refilled everything each time (we never ran out of anything). bbq course dinner was incredible, both taste-wise and service-wise, which made me and my husband started to love vietnamese food especially the fresh spring rolls. overall, we are truly grateful for the outstanding service provided by amanoi!

這次入住的是包含有私人管家服務的一臥室住宅別墅（one bedroom residence villa)，雖然價值不菲，但管家服務的確非常盡責，酒店的景色也是非常漂亮。整體來說是一個特別的酒店體驗，值得一試

升級了一晚！

一個字絕了

酒店很好，但對比這個價格做的較欠缺。 1、攜程沒有提供接送機服務，對於這麼貴的酒店而言，應該提前知會客人交通方式。我是提前一天問攜程客服，客服告知120元美金，或者問了酒店自行打車過去。但是路程較遙遠，要1.5小時山路，第一次到這個地方，還是國外，人生地不熟，沒有覺得享受到一萬多塊錢一晚酒店的服務。 來回訂車訂了2000塊錢，額外的花費沒有提前籌劃。 2、攜程的訂房也沒有包含什麼活動的套餐，幫助客户更好的享受度假。我是提前問了客服酒店的活動，客服説到了酒店會介紹，到了酒店之後給一個本子看，大部分收費，也沒有教我們怎麼選擇，並沒有網上説的那麼神，賓至如歸的服務，都是要你電話去溝通去問，沒想出來的，沒看懂的，就沒得玩了。 3、這幾天人多，飛機定了6:40的，也沒拿到late checkout，酒店也不會提前囑咐你，問你有什麼地方去，衹是介紹去餐廳用午餐，沒有幫助我們做些其他活動打發時間。 整體而言，對於這個價格，服務靈活性還需要大大的提高，攜程預訂也需要有package給到客人，特別是接送機服務。我訂的後期還看到酒店稍微有降價幾十到100多塊，真的是不愉快的回憶。

安縵還得是安縵，從接送機到三餐，服務人員也很貼心周到，真的非常非常震撼。下次還會來體驗別的房型。

越南芽莊安縵酒店之旅。超美的無邊際游泳池，世界級的漂亮海灘，零死角的視覺美感，飯店很有耐心的回覆許多郵件及安排接送機，期待下一次的Amanoi～❤

Amanoi is an oasis of calm, in a very luxurious rendition:) The estate is huge, with a hilly terrain - perfect for walking or jogging, but with buggies on the ready if you prefer. The walk down to the beach (and back) is a particularly scenic one, and the Beach Club offers an excellent lunch menu when you get there. The pavilions/ villas are incredibly beautiful, designed for you to relax and unwind, with amazing views on the sea; and immaculately clean. The gym is spacious, well equipped and as beautiful in design as the other buildings; and the spa just next to it offers fantastic treatments (hot stone massage highly recommended!). The gym/ spa building is located by the lake, which makes another amazing walk. And finally - the food is delicious (catering to various dietary requirements will not be a problem at all), and the service excellent. I would like to thank Amanoi staff for making my stay so wonderful. Anything less than perfect? The airport - where in contrast to the above, the food is just horrendous (I would have asked for a packed lunch at Amanoi if had any idea how bad it was). Amanoi is doing a great job though, by having a representative at the airport to help the guests. Overall, an absolutely top class luxury resort - I will certainly look to explore other Aman properties in Asia!