China Forest Nanyuan Clouds Stream

The service is wonderful. You are made to feel like a VIP guest with staff smiling and greeting and offering immediately to help you. Evening fruit and red bean dessert was a nice treat. When we requested a room change for a different view we were quickly helped with no bad feelings or sense of inconvenience. It honestly is one of the best experiences Ive had in hotels. Thank you for a wonderful stay.

Great country retreat very peaceful with lots of nature in the area. Comfortable rooms not much food options available though

It was very pleasant experience to stay in the hotel in the middle of the summer. Temperature is lower by 5-10 degree, so it is easier to breathe. Rooms are great, a lot of free space. Beautiful forest views, fresh air and smell of woods. Staff is helpful and respectful, very attentive, especially housekeeper Yujie, language barrier did not stop them (we don't speak Chinese). We also had photoshooting there, photographer is great, so energetic and enthusiastic, he was ready to use translator a lot without hesitation. Recommend to everyone who wants to stay close to nature.

We went to this lovely hotel in the ‘Cloud Forest’ directly after National Holiday with our family of 4 (2 toddlers) and my parents. We had two Songyuan rooms which were totally amazing. Stunning view of the trees and river and extremely spacious and thought out. In fact the entire resort is beautiful and our kids LOVED the golf cart rides to dinner. We got very unlucky with weather as it poured the two days we were there but we still managed the walk to Chiang Kai-sheks villa and water feature - which was beautiful and interesting. On a slightly different note, with a western perspective there were a couple areas for improvement. Ideally the restaurant menus could be translated to English and left in the rooms (it’s a nightmare trying to translate a menu, pick what to order with 2 hungry kids at a restaurant). Also, the playroom wasn’t a playroom while we were there which was a big disappointment since it was raining. Not as advertised - just carpet in a room (which the kids did still have fun running around on). Finally, a good hiking map of the area in the room would have been appreciated too.

Thank to the hotel management, upgraded us. The environment was great. Food a bit pricy. The hotel room was fabulous and clean. Hotel service excellent. Prior to your trip the hotel management will call up to inform about weather, arrange for transport to pick up from train station. The price for transport are reasonable. Driver Mr Dan has great driving skill, caring and friendly.

so good

Excellent location for biking & general countryside activities. Staff were attentive & could not do enough for you.

在原始森林的酒店，高大的樹木圍繞着，有天然的水流穿插在樹林中，休養身心的好去處。 酒店佈置也是休閑風，獨立的空間，安靜舒適。感謝管家宇傑，當天晚上定好就來聯繫了，送的甜品格外喜歡，事先會預訂好晚餐，晚餐有本地特色 醉蟹推薦。 酒店有步道可以到蔣宋別墅，也有環山步道和徒步營地，也適合騎行。

小隱隱於山，住進了像綠野仙蹤般的房子，衞生很好，細節體現在服務和房間備品上，牙刷和沐浴用品很好用，晚餐在餐廳用的，吃得很滿意；管家雅楠提前一天加了微信，細緻體貼的服務是此行程最大亮點！