Cordis Dongqian Lake Ningbo

我很少給酒店點評，但這次我一定要寫。康得思説是屬於朗廷旗下，那你該有的服務是不是要和你的定位相匹配？定了2晚的豪華湖景雙床房，將近1800一晚房費。接下來精彩的來了： 1. 進到房間，一眼看到地板上乾涸的紅色不明污漬，一看就是好久拖地沒擦乾淨導致已經幹掉擦不乾淨的污漬，不知道是不是血漬，讓人很膈應。讓客房服務來擦也沒擦乾淨。 2. 陽台一大攤水伴有瓜子殼，同樣在客房服務來的時候提出重新打掃乾淨，推測是前一天下雨，水積在陽台小桌子上，打掃的人直接往下把水倒了。有意思，就這麼點積水為什麼不擦乾而是往地上倒，那新入住客人一看陽台就那麼大一灘水，噁心嗎？還有地上碎的瓜子果殼清潔的時候是看不到？ 3. 房間衞生間各種幹掉的污漬就不談了。 4. 定了2晚，第一天整個白天都在外面，晚上7點半回去打開房門都沒人打掃，我都驚呆了。以為是不是誤按了請勿打擾，跑到門口確認三番，並沒有。 你們的保潔都是派來搞笑的嗎？？有認真在工作嗎請問？？ 接著説服務，酒店的幾乎每個服務人員一點沒有服務意識可言，態度很不好，微笑服務那更是天方夜譚，大過年的出來，提高服務意識很難嗎？ 再説説康樂中心：女賓太多，泡池的更衣櫃滿給我一樓泳池櫃子我ok，但是人還沒換洗好離開，一樓的燈就全關了是幾個意思？洗澡的地方，幾乎沒有排水，邊洗地上邊在積水，踩在上面噁心的不行。放浴巾的櫃子，洗好澡出來一條浴巾都沒有，不及時補充。真的是醉醉的了。 吐槽的點太多太多寫都寫不完，不會再入住第二次的地方。

The hotel is very well located, right next to the lake and not far from Hanling village. We originally booked a garden view room but we were upgraded to a lake view. We had a terrace and the view was amazing!!! The compound is quite large and great for an evening stroll. The breakfast options were varied and the food was delicious. The restaurant staff were friendly and very attentive, and the overall atmosphere was relaxed and enjoyable. The staff at reception were also great. Very friendly when we arrived and very helpful to get us a golf cart to get to and from our room to the restaurant building. The only small thing that could be improved in my opinion is the cleanliness in the room. I'm a bit of a clean freak so I noticed a few things that required attention: a small stain on the sofa, some stains on the toilet floor, and there was a small start of mpuld behind the sink taps. I would've also liked for the bins to have rubbish bags inside. Small things though, and overall we really enjoyed our stay, and we definitely return.

Absolutely amazing stay! Thank you! The staff were so helpful and kind, always there to offer help. Leona even added me on WeChat so that I could ask questions and book the buggy quickly. Very happy to come here to relax, wind down and be pampered!