Hotel in zona Hexie Pavilion (Jieda Section), Ningbo

This is my go-to hotel for my business travel in Ningbo area. It is located at a convenient location, not too far from the train station and the city centre, but also easy to access the outer skirt of the city without getting into rush hour traffic. The hotel is clean and the room is spacious. The included breakfast has lots to choose from. The highlight is definitely the service. Each guest is assigned with a private concierge (or butler). Every small request or question is only a text message away. My private butler 卢蕊 was able to bump me into a better room and higher floor, took care of laundry requests and provided me tips to nearby points of interests. Upon my check out, she prepared a thoughtful gift for my journey. It is always a pleasant stay at Kaiyuan.

This hotel had some wonderful review which actually led me to book it for the first time . This was my third visit to the property. Based on my experience over the three visit which were rather lengthy this hotel’s target market is predominantly local market . If compared to their international franchise 4 star peers the hotel lacks in many areas. 1. They offer a good spread of buffet breakfast but the assortment is mostly focused on locals guests . The selection seldom changes. 2. The bakery products offered were not fresh . Found to be cold and stale 3. Fresh fruits were found to be mixed with stale ones , not sure if they used the ones from the previous days . 4. House keeping was not the best , often found coffee-tea cups not cleaned or replaced . 5. Requested for in room complimentary coffee instead of tea . They sell coffee pouches at lobby, but instead they ask me to go down and ask for coffee at the lobby. 6. The small gym does not have any sanitiser tissue to clean the equipment before use . 7. At the lobby they have a cafe which is also the office for the hotel management staff. In the evening the area is completely mosquito infested , difficult to sit even for 5 minutes . 8. The hotel turned off the Cookson’s system , inside room temperature went up to 29 degree C. After repeated request they did something but that also did not take the temperature below 24 Degrees. 9. The hotel needs serious consideration about training the lobby staffs . A simple way to explain is their face is curved in stone . No emotion! 10. They need to review their safety protocol, they sent my guest directly to the room without even asking . For many my comments may not matter for some it may . I have spent almost 10 days on my last visit so I can’t ignore those . The best part of the stay was Mary ( forgot to ask her position). I think she’s the manager . She is the ideal face of a hotel . She has been the most pleasant and supportive among all the staffs at the hotel.

Il tempo è caldo, appena arrivato al vento freddo di Ningbo, ho giurato, ma l'hotel mi ha dato molto caldo. Una voce che appena entrato nella sala frontiera mi ha detto ”buona” come il vento primavera è gentile e gentile. Il colore caldo all'interno della sala è come il freddo esterno come un fuoco in inverno Con me, andare alla reception per un bicchiere di mani calde e calde e mi portare in mano. Come il fuoco olimpico, trasmette caldo. Dopo aver finito l'ingresso alla reception, mi dia un ascensore e mi prenda il bagaglio. Alcuni piccoli dettagli possono vedere le norme dell'hotel, Yahoo, Un hotel che permette ai passeggeri di trovare il porto!!!

The hotel is trying, but missing the mark in a lot of ways…felt like a bit of a letdown for a 4 star hotel. The location kind of sucks. It’s right beside a metro though which is good. Breakfast is served in a room with about 10 tables…so you’ll be fighting for a seat. It’s a very limited breakfast as well. The rooms have no coffee or tea. No fridge in the rooms. The rooms have a nice sofa and table but no chairs (making it hard to work). Elevators feel more appropriate for a 2 star hotel. However, the staff were very attentive. There’s a nice coffee machine in the lobby.

最近兩個月的酒店全部交給了全季，感受很好。寧波這家地理位置很好，工作人員禮貌熱情，電梯碰到還會貼心提醒天氣（帶傘）。個人覺得去哪裡都很方便，吃喝玩。距機場30分鐘多的地鐵。下次寧波還是這裏。

Best hotel ever so far! Good services, very helpful staffs, doing beyond asked. Especially for the receptionist with short hair. Helped me to carry the luggage even though I didn’t asked, wait outside in the very hot weather with me.

La camera è piccola, la posizione è eccellente. La proiezione di 100 pollici è sorprendente. E' come dormire in un teatro cinematico, abbiamo visto 3 film per 6 ore. Certamente rimarrete qui.

A+++! It was a wonderful stay at this hotel we were only in Ningbo for two nights but its location made it easier for us to get around quickly without wasting too much time. What really stood out with the service. The staff was always very helpful to answer question and assist us when we needed. We had issues understanding our taxi driver and they immediately stepped in to talk with the taxi driver on our behalf. Will surely stay here again.

La ragione per cui ha scelto questo hotel è che il suo nome hotel mi attira 🏨 La posizione geografica dell'hotel è molto eccellente, situato nel centro della città di Ningbo. Prima è la piazza di Tianyuan e poi la strada di Yi è a distanza di una strada. Il cibo e gli acquisti sono molto conveniente 🛍️, A circa 15 minuti dalla vecchia stanza e dal tavolo. Una volta entrati nella sala, i fratelli e le sorelle della sala riceveranno un caloroso benvenuto. Il servizio è anche buono. Il serbatoio di riscaldamento della stanza non è molto intelligente per chiamare il cameriere e trattarlo in tempo, La notte ho detto alla reception di andare a cena con un trucco di pepe di East Sea vicino all'hotel. La reception ha anche inviato un rullo di tavolo perfetto gratis. E' davvero un po'sorpreso. Il tipo di colazione è anche molto ricco. Ho provato la zuppa di Ningbo, e' molto delizioso, le strutture della stanza sono complete, La pulizia sanitaria è anche molto pulita, insomma, un viaggio molto soddisfatto.

朋友介紹的酒店，意外的好！ 地理位置非常好，在天一廣場附近步行10分鐘就到，去哪裡都很近。 酒店服務非常好，進到酒店工作人員會主動打招呼，房間很大，洗手間乾濕分離（沒有浴缸），洗澡間空間很大，自帶洗浴用品很好用。 我房間「請勿打擾」的燈是一直開着的，第二天一大早沒有人敲門説打掃房間這點是非常棒的，保潔姐姐是下午4點敲門詢問我是否需要打掃房間，這點對我這些睡到自然醒的人來説最好不過了。 昨天喝多了，前台小姐姐主動給我倒了杯茶醒醒酒説這是什麼茶可以助眠的，好喝且貼心了🥰 下次來還會住這家的，強烈推薦。