Hotel in zona नीलगिरी वॉटर फॉल, Nilgiris

Abbiamo avuto un soggiorno memorabile al Palazzo Reale di Fern Hill, abbiamo ricevuto un caloroso benvenuto dal signor Parasuram, che era abbastanza gentile da portarci a fare un giro intorno al Palazzo e ci ha spiegato in dettaglio la sua storia. Siamo stati molto lieti di sapere che la famiglia reale usa ancora il palazzo per le loro vacanze. Ogni parte del palazzo è inquieta con il suo design e anche la nostra figlia di 6 anni ha avuto un bel tempo. Siamo rimasti nella suite Maharani, con legno completo e guardie tradizionali di teak. Il bagno era grande con Jacuzzi. Grazie William per averci fornito una buona distribuzione di piatti e servizio.

Firstly, I was given a room in an extension block that seemed to have been built recently. It was modern but lacked the charm and character of a true heritage property. The main building, with its fireplace and historic ambience, was nowhere to be found. This was especially disappointing considering the premium price I paid, comparable to what you'd expect from a 5-star hotel. The lack of attention to detail continued throughout my stay. When I checked in on a rainy day, I had to walk to the extension block without an umbrella despite the muddy road. The staff seemed unbothered by this inconvenience. Additionally, the room didn't have slippers, and the floor was cold, with no heating available (although they did provide a basic room heater when requested). To make matters worse, I had to call the front desk to confirm my room for the second day, which should have been done automatically as part of their standard procedure. This lack of efficiency only added to my frustration. The toiletries were also woefully inadequate, with only basic soap and shampoo provided. Power cuts were frequent, and I had to notify the front desk each time, which seemed like a hassle the hotel should have anticipated. The breakfast buffet was uninspiring and lacked flavour. To make matters worse, I had dinner at their restaurant, which was rated top in Ooty, but my experience was average at best. To add insult to injury, they got our order wrong, substituting Nasi Goreng (fried rice) with Mee Goreng (fried noodles). When I brought this to their attention, they made no effort to compensate for the mistake. In conclusion, Hotel King's Cliff fails to live up to its reputation as a heritage property or even a 2-star hotel. The overpricing and lack of attention to detail make it a poor choice for travellers seeking a comfortable and enjoyable stay in Ooty.

Il reception è sempre stato utile. In generale abbiamo avuto un soggiorno piacevole di 3 notti, con una bella vista.

Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well ***aged although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite....

Excellent service food and property…will surely come again.location was easy accessible . Relaxing and peaceful.