308 Kinugawa Onsentaki, Nikko City, Tochigi Prefecture, 321-2526, JapanDettagli hotel
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Paragoniamo i prezzi
1 notte
Recensioni degli ospiti
4.6/5
Ottimo
54 recensione
Per garantire l'autenticità delle valutazioni visualizzate, non forniamo semplicemente una media. Al contrario, teniamo in considerazione la credibilità e le date di soggiorno dell'ospite per determinare la valutazione finale.
Recensioni verificate
Ubicazione4.6
Strutture e servizi4.6
Servizio4.6
Pulizia4.5
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Tutte le recensioni(54)
Recensioni positive(37)
Recensioni con foto/video(18)
Soggiorno meraviglioso!(15)
Ottimo servizio(7)
Cena molto buona(5)
Recensioni negative(2)
Utente ospite
Camera in stile giapponese (per tre persone, bagno esterno)
Soggiorno: giu 2024
Coppia
1 recensione
1.0/5
Pubblicata: 9 giu 2024
We terribly regret booking this hotel. It completely ruined our stay in Niko. It feels like a large chain hotel with no character and no attentive customer service.
1. The location is very (!) far from all the attractions. 30 minutes by car to Nikko temples, and one hour (!) drive to all the main waterfalls. We should have done better research.
2. We booked a room Japanese style with a private outdoor onsen. The decor is not really Japanese style (very modern) and the outdoor onsen had mosquitoes! Impossible to relax. Also, the water wasn’t very hot and you cannot adjust the temperature from the room.
3. The restaurant has beautiful presentation, but we did not like the food at all. When we politely asked to cancel our next nights’ dinner reservations (we paid a lot of money for this hotel) they refused to refund, even after we told them we will not be coming to the dinners. They showed no flexibility or sensitivity and we were very upset with the food. Very disappointed.
4. Value for money - for the price they charge, I expect better accommodation, better food, better location, and much better service.
Be careful about booking this.
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Utente ospite
Camera in stile giapponese
Soggiorno: nov 2023
Famiglia
1 recensione
4.2/5
Molto buono
Pubblicata: 1 dic 2023
The hotel location may be somewhat challenging to locate, but once found, you'll discover a beautiful hotel with fantastic service. Additionally, the included dinner is delicious and enjoyable.
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Utente ospite
Camera in stile giapponese
Soggiorno: ott 2023
Viaggio con amici
2 recensione
5.0/5
Eccezionale
Pubblicata: 19 ott 2023
Will definitely go again
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Cheng ka chun
Camera in stile giapponese (per tre persone, bagno esterno)