Hotel in zona Wandelbrug Ooijpoort, Nijmegen

ZERO focus on service - it is all about squeezing every last penny out of visitors. Housekeeping refuse to change the towels - they ask for EXTRA MONEY to change towels. The rooms are €250 per night, but they only replace your towels for an extra fee. Greed hit a new low. They provide two old, thin, very very small, extremely poor quality towels for your entire stay. You’ll get better respect and service at a basic 2-star hotel. The condition of the room was also very poor. Damp/mould visible in the bathtub and the TV remote had old, stale food all over it. Bed linen torn, cheap and old. (See pictures) 🤢 This place needs to reevaluate how it operates and remember what service means. Everything they do is about squeezing that extra euro out of you.

Lovely hotel. Great location right next to the train station, 4 mins on the train into the centre of Nijmegen with trains every 30 mins. Helpful and friendly staff. Free car parking, easy to get a space in the multi storey car park attached to the hotel. The breakfast buffet was incredible! Crepe/ omelette live cooking, extensive hot and cold buffets and even Prosecco if you fancied it.

Aveva solo un drink e un snack pre-pranzo, ordinava un piccolo snack di charcuterie con noci di formaggio e olive, era una parte generosa che riempiva abbastanza per non avere bisogno di cena quando siamo tornati a casa a Lent. Amico personale e molti di loro, noi ci sedevamo con il nostro cane sulla terrazza, che guardava un lussuoso campo verde, e ci siamo sentiti molto benvenuti.

Had a lovely stay here in September with my mum and my daughter. We visited as a family to visit the war grave of my mum’s uncle. We arrived quite late in the evening as dinner was closing but the hotel ensured we got a meal. We ate in the hotel for 2 of our 3 night stay and the food was lovely and reasonably priced. Staff were friendly and attentive. We had two rooms and both were spacious and well decorated with lovely en suites. The hotel is ideally placed on the Main Street in Elst. We had a lovely stay, and would return.

L'ambiente perfetto dell'hotel è buono, cibo tranquillo di prima classe

Solo a pochi passi (grazie per la collina) dalla stazione ferroviaria (servizi di trasporto ferroviario e autobus affidabili a quasi ovunque nei Paesi Bassi) l'hotel è ancora più breve a piedi dalla banca settentrionale del Nederrijn con le sue ombre passeggiate e Molti ristoranti. Molto conveniente, poiché non c'è nessun ristorante a nessun IHG Express. Quando sono arrivato a mezzogiorno la stanza non era pronta, ma il personale (più tardi) era felice di tenere il mio caso fino a quando non sono tornato quel pomeriggio (e ancora dopo l'uscita di check-out prima di partire in un treno di pomeriggio). La stanza stessa era una grande dimensione con un letto grande e confortevole, un desk e una sedia funzionale e una sedia confortevole. L'aria condizionata manteneva la temperatura stabile e l'illuminazione era buona - non la ”fasciabile” vicino all'oscurità di qualcuno. Il bagno era buono con una doccia spaziale. Tutto era pulito senza spot. Caffè e tè disponibile. Il colazione è l'unico pasto offerto E' un'offerta di base abbastanza fondamentale in Europa. Carni, uova e formaggi erano adeguate, iogurt buono, salsa di frutta fresca molto buono. Il caffè era fornito da macchina e buono con una varietà di offerte. Non ho provato nessuna delle altre scelte fredde (standard con il marchio Express) e non ho provato nessuna delle altre scelte fredde. Anche se si trovava abbastanza centralmente con facile accesso ai negozi e tutte le strutture e le infrastrutture abituali, la stanza era tranquilla e tranquilla. Un mini-supermercato Albert Heiijn, al contrario, ha attirato piccoli gruppi di sera, ma non è stato un disturbo - in effetti molto utile per un'occasione di piccoli acquisti. Tutto standard e come previsto per il marchio, quindi perché lo segnare eccellente? Tornerò al personale che erano infallibilmente eccellenti - utile, felice e amichevole (ma non meno professionale) e mi riconoscevano entro la fine del giorno 1. Un credito all'hotel e alla sua gestione. Questa è la mia prima scelta quando la prossima in vicinanza

Hotel de Wageningse Berg is situated on a fantastic location. With panoramic views on the river de Neder-Rijn and wide green meadows on the sides of it. Furthermore, right next to the hotel lies a beautiful botanic garden (Arboretum). Furthermore, the service in the restaurant is great and so are the food and the accompanying wines. Value for buck!!

We are a family with 2 small children (babies) staying at the Elaya for a long weekend. After checking in we went to our room which we thought was rather small for a suite and immediately noticed someone had gone to town on the wall that my babies travel cot had been set up next to. There was/is a massive crack(s) on the wall where someone has clearly been punching it. Then looking further around the room noticed things hadn't been cleaned properly and overall was in need of TLC. We went downstairs where the receptionist was apologetic and changed our room. It's important to note we booked a suite but for some reason this room we were originally given was not one. We went upstairs to our suite thinking it was just bad luck, this room will be better and yes the walls are all in one piece and it's bigger but still unclean and incredibly shabby. You should never walk into a hotel room and feel It is so rundown that you question the cleanliness and not want to touch anything. Surely if they can't be bothered hanging curtains and there are random stains on things, where else, especially in the cleaning, have corners been cut. No washcloths in room, no mattress protector on bed, curtains broken or coming off (both easy/cheap fixes), questionable stains on furnishing, no thorough clean done recently (IMO) and again in desperate need of TLC. We stayed in 2022 and it was only marginally better. I don't know if the Elaya do not want to spend any money or simply do not care but we won't be staying here again. The hallways and balconies are also in the same state of disrepair. Location is good and receptionist was friendly and swift to act on the issue with the first room. Photos of some of the problems.