Utente ospite
31 luglio 2023
Last night, July 30th, 2023.
Someone entered my room while I was in the toilet room in the middle of the night, around 12:30am. I screamed and locked the door from inside and I think person left.
I started calling the reception but they didn’t pick up for half an hour, so I was locked in the toilet room the whole time.
After that I was able to finally reach the reception and the reception told me it’s not a problem and hang up the phone.
I finally went out of the toilet room to the reception and he was extremely rude to me, saying he doesn’t care, he will call the police as I was very upset.
He started threatening me saying he knows the police personally so he is not scared of anything.
It was extremely scary experience.
I have no idea whether it’s hotel staff that entered my room or they gave a key to someone.
When I told to the reception that I don’t feel safe so he can help me to order a cab and move to another hotel, he started shouting at me saying to stop it. I can leave if I want to leave but he will not do anything at all to help me and he left. This hotel is very unsafe place and your staff is extremely rude.
I will be filing a police report about this incident.
The way receptionist guy was threatening me was extremely surreal.
He first didn’t want to acknowledge that something was wrong, he then tried to downplay it but when nothing worked, he just became very aggressive, and shouting and just left.
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