Hotel con piscina a Nha Trang

Il personale è molto gentile e disponibile. (Ho avuto un problema con la guida locale e mi hanno aiutato a risolvere il problema.) Mi sono piaciuti anche i suoni del mattino. (Scuola, cani, festa di matrimonio, moto e pollo) Molto pulito con ottimi servizi di pulizia. La posizione è quasi perfetta per me. A pochi minuti dalla spiaggia e dal centro di Nha Trang. Palestra pulita, ottima colazione, splendida vista dal 33° piano e fantastica piscina sul tetto. Il prezzo della camera era assolutamente un affare per questo tipo di camera. Ho soggiornato in una camera adatta per 8 notti. Sicuramente tornerò in questo hotel in futuro. Grazie.

We had reservations for a suite 1 bedroom ocean view room, and the pictures on the Capital One travel website showed this room with a round bed and ocean view. However upon arrival, the manager (“Hoc”? On 08Nov22 afternoon) tried to put us in an inferior room facing a building with 2 beds and a partial ocean view. When went back down and refused this room He said his system showed this is what I reserved and paid for. I showed him my prepaid reservation clearly showing otherwise. It also didn’t make sense, as his room was only $28 for 2 nights and we paid $68 per my reservation receipt for the suite 1bd ocean view. While there clearly was some miscommunication in the reservation systems, Instead of acknowledging and honoring my reservation documents, and dealing with the problem between vendors in the background, he said mine were a “lie”! Yes actual quotes! Even though my payment clearly indicated there was no way I reserved the inferior room he put me in. Over the course of the next half hour, we went back and forth, him upping the room type and me showing him pictures of the room I reserved and requesting that room. He even said that I could NOT have that room because they “sold out 10 minutes ago” and maybe I could “try again tomorrow to switch rooms if available”. I then showed him on my phone that Booking.com shows 3 of these rooms still available - and he said it was “lie”, again! So I showed him on Agoda.com the same fact; he just shook his head. I then called Capital One Travel and they talked to him via my phone as they couldn’t reach his office internationally. FINALLY after all this I got the room I paid for. But I was not happy about this check-in experience. It tainted our whole stay here. Perhaps it was just a one off with this manager, but his behavior demonstrated a serious lack of customer service, common courtesy, logic given the rate we paid, and integrity. We question how the hotel could tolerate such behavior and concluded he must have the support of his management to have been so aggressive and bold in his actions. We will NEVER stay here again as a result.

Ottimo rapporto qualità/prezzo! Eccellente vista sul mare, può guardare l'alba! Varietà di cibi per la colazione a buffet, con Pho e stazione di uova. Buon servizio per aiutarti a trasportare i bagagli in taxi e con bilancia per pesare i bagagli. Bella piscina a sfioro e bar a bordo piscina con macchina da calcio, cartellone pubblicitario; sala fitness nel soppalco con tappetino yoga, macchina da corsa/bicicletta. Bagno perfettamente pulito! La spa costa 399.000 VND (17 USD) per un bagno alle erbe/sauna di 30 minuti e un massaggio di 60 minuti.

Nel centro di Nha Trang, si può muoversi meglio quando viaggiare, e il personale dell'hotel è così amichevole! Dopo aver controllato, si può lasciare il bagaglio e c'è una scala all'hotel, quindi è utile per controllare il peso del bagaglio. Ho visitato due volte per riferimento!

Forse uno dei più occupati hotel che abbiamo mai sperimentato. Certamente non le vibrazioni fredde mostrate in foto! Le camere sono spaziose ma un po' polverose in angoli. Il colazione è abbondante ma occupato e la piscina è mentalmente occupata... ci è piaciuto la posizione della spiaggia ma anche un giorno il tempo è cambiato e portato in un sacco di rubino, tra cui le dighe!

Conosco questo hotel per molto tempo, ma non l'ho mai prenotato. Un collega l'ho visitato, quindi l'ho prenotato perché era vicino al luogo in cui lavoravo e in una posizione centrale. Molto soddisfatto del prezzo rispetto agli hotel vicini. La colazione è deliziosa ma non troppo cibo. Vedo che ci sono molti ospiti fuori per prenotare un combo per colazione, che è anche abbastanza ragionevole. Spero che l'hotel migliorerà e ripararà più cose per attrarre più ospiti

The Alana Nha Trang Beach Hotel is a lovely hotel. It is near the beach and has a very nice, if a bit limited sea view. The hotel very kindly gave me a room upgrade. The facilities are superb. The rooms are wonderful and the beds are comfortable (if you get to sleep in them), and the staff is very helpful. Each room has a scale for weighing your luggage, which helped me because I'm always teetering on the limit of being stuck somewhere forever. Breakfast is the usual superb buffet you'd expect from a five-star hotel. What's not to like? Don't come here if you're looking to sleep. Everything was fine until about 10pm when someone started doing construction on the wall of my room. Bash! Crash! Thump! Duh-duh-duh-duh-duh-duh-duh--duh-duh-duh-duh-Crash!!! BOOM! This went on four hours. The hotel must have anticipated it because there were two sets of earplugs on the table next to the bed. Trying to block this assault with earplugs was like trying to stop a fire hose with a cotton ball. BOOM! BANG! DUH-DUH-DUH-DUH-DUH-DUH-DUH-DUH-DUH-BANG! I was on the 10th floor and I was still being pummeled like I was the object of a B-52 strike centred on my head. i eventually took all the bedding off the bed, went into the bathroom and made a place to sleep on the tile floor. Having an extra door and a glass wall between me and the constant pounding helped muffle it a bit, and I was eventully able to fall asleep from exhaustion after several hours of assult by pounding ”music.” This might be a great place to come if you want an accompaniment to a little illicit afternoon boom-boom-boom, but don't come here if you expect a relaxing evening and some sleep. You won't get it. It was a horrible experience, due entirely to the relentless, torturous assault that was inflicted on me. Would I recommend this hotel? Not a chance. Just for afternoon quickies. I'm giving it a rating of two, which is an average of 5 for illicit afternoon activities and 0 for normal uses like sleeping, relaxing, watching TV, reading, or writing. Actually, the rating is 2.5 but ratings of 0 and half-point ratings aren't allowed so I'm making it a 2 because the experience was so painful. Lovely hotel. Assault on the senses, and not in a good way. Save it for those secret liaisons where you have no expectation of sleep.

La posizione è perfetta, con vista sul mare e sulla spiaggia. La camera era spaziosa e confortevole con letti comodi. Il personale è stato molto amichevole e disponibile. Abbiamo apprezzato particolarmente la varietà di cucine internazionali e locali e la buona colazione. Abbiamo anche avuto l'opportunità di provare le specialità della cucina vietnamita e abbiamo apprezzato ogni boccone! Abbiamo anche sfruttato al massimo il centro benessere, dove abbiamo trascorso ore piacevoli. Consiglio vivamente il Diamond Bay Hotel Nha Trang a tutti coloro che cercano una vacanza di lusso. Sarà un'esperienza divertente e indimenticabile!

Me and friends spent 2 nights in this hotel, we were looking for an hotel with pool and a private beach. As we arrived we were surprised by the beautiful view from the small balcony. But our excitement ended soon. The rooms were really dirty on the floor, sink was full of insect and beard probably from previous guest, plus it didn't flush. Only half roll of toilet paper so I had to borrow from another room since I tried to call reception by the phone but always unanswered. We tried to go to the pool, the water colour was similar of the Mekong river, so we headed to the ”jacuzzi” that was also a kids pool, so no way to relax, also there, the water was dirty, cold and the suction was so strong I got hurt. Very dangerous. Noone from the staff there to supervise. I asked my laundry to be done, and actually the service was very quick, as they started ringing insistently the doorbell for a good couple of minutes at 7.15am in the morning. Didn't need an alarm anyway. Next day, I got woken up from other guests screaming and yelling and baby crying in the corridor, and the sensation they were inside the room, so no soundproof at all. Useless to say there was no private beach ad written on every platform we searched, and the nightshift receptionist laught at me for just asking. As a 5* hotel the need to reevaluate how to treat guest and not give fake info.

I am very happy when I coming and staying hotel Le's cham. I coming to early at 7am but receptionist so support to me special Nhan Nguyen, manager in front desk. She's help all my request. Beside that, she had explained all hotel policies for me. And then when I stayed room was better. Wonderful. I will come back on August.