Hotel Marriott a Nha Trang

Our family’s stay at the Nha Trang Marriott Resort & Spa on Hon Tre Island was a blend of breathtaking natural beauty, luxurious accommodations, and a few areas needing improvement. The island itself is a tropical paradise—picture serene, crystal-clear seas teeming with vibrant marine life, coconut palms heavy with fruit, and lush groves of mangoes and bananas. The air is perfumed with the scent of exotic flowers from the island’s diverse trees, creating a serene backdrop that feels like stepping into a postcard. The resort itself is visually stunning, offering a range of accommodations to suit different needs. The villas are a highlight, with spacious double, triple, and quadruple bedroom options, many featuring private pools that elevate the luxury experience. The main building offers a variety of well-appointed rooms with modern amenities, catering to couples, families, or solo travelers. The expansive beach, paired with jaw-dropping sea views, is a standout feature, perfect for soaking in the tranquility or enjoying water activities. Dining at the resort is a delight, with a wide array of options to satisfy every palate, including thoughtfully prepared halal dishes. Whether you’re craving local Vietnamese flavors or international cuisine, there’s something for everyone. However, the “Sands” restaurant had a notable downside: the far corner, where dirty dishes are collected near the coffee machines and Vietnamese coffee station, was unpleasantly odorous, with dirty walls and shelves that detracted from the otherwise pleasant dining experience. Management should address this promptly to maintain the resort’s high standards. Service was generally acceptable, but there’s room for improvement. While some staff members, like the exceptional Lisa at reception, were superheroes—quickly resolving issues with clarity and professionalism—others seemed undertrained. The guest relations team, in particular, could benefit from better selection and training to match the resort’s luxury positioning. Housekeeping was a mixed bag; we observed some staff working diligently, but the cleaning quality in our villa was inconsistent, with noticeable lapses that left us disappointed. Facility-wise, the resort’s infrastructure needs attention. Shower heads and bathroom faucets were subpar, and poor drainage in the showers caused water to pool, which was frustrating. Additionally, the beach, while stunning, was littered to a surprising degree—comparable to a public beaches like Miami’s. Given the resort’s emphasis on nature, we were surprised by the lack of regular beach cleaning. I recommend management invest in sand-cleaning machines and implement a routine maintenance schedule, perhaps every two weeks, to preserve the island’s pristine beauty. A gentle reminder to guests: please help protect this natural gem by keeping it clean! Overall, the Nha Trang Marriott Resort & Spa offers a luxurious escape in a breathtaking setting, with diverse accommodations and dining options. However, management must address staff training, facility maintenance, and beach cleanliness to fully match the resort’s potential. We’d return for the stunning views and Liza’s stellar service, but we hope to see improvements for an even better experience.