Hotel a 4 stelle popolari a Nha Trang

We had reservations for a suite 1 bedroom ocean view room, and the pictures on the Capital One travel website showed this room with a round bed and ocean view. However upon arrival, the manager (“Hoc”? On 08Nov22 afternoon) tried to put us in an inferior room facing a building with 2 beds and a partial ocean view. When went back down and refused this room He said his system showed this is what I reserved and paid for. I showed him my prepaid reservation clearly showing otherwise. It also didn’t make sense, as his room was only $28 for 2 nights and we paid $68 per my reservation receipt for the suite 1bd ocean view. While there clearly was some miscommunication in the reservation systems, Instead of acknowledging and honoring my reservation documents, and dealing with the problem between vendors in the background, he said mine were a “lie”! Yes actual quotes! Even though my payment clearly indicated there was no way I reserved the inferior room he put me in. Over the course of the next half hour, we went back and forth, him upping the room type and me showing him pictures of the room I reserved and requesting that room. He even said that I could NOT have that room because they “sold out 10 minutes ago” and maybe I could “try again tomorrow to switch rooms if available”. I then showed him on my phone that Booking.com shows 3 of these rooms still available - and he said it was “lie”, again! So I showed him on Agoda.com the same fact; he just shook his head. I then called Capital One Travel and they talked to him via my phone as they couldn’t reach his office internationally. FINALLY after all this I got the room I paid for. But I was not happy about this check-in experience. It tainted our whole stay here. Perhaps it was just a one off with this manager, but his behavior demonstrated a serious lack of customer service, common courtesy, logic given the rate we paid, and integrity. We question how the hotel could tolerate such behavior and concluded he must have the support of his management to have been so aggressive and bold in his actions. We will NEVER stay here again as a result.

Ottimo rapporto qualità/prezzo! Eccellente vista sul mare, può guardare l'alba! Varietà di cibi per la colazione a buffet, con Pho e stazione di uova. Buon servizio per aiutarti a trasportare i bagagli in taxi e con bilancia per pesare i bagagli. Bella piscina a sfioro e bar a bordo piscina con macchina da calcio, cartellone pubblicitario; sala fitness nel soppalco con tappetino yoga, macchina da corsa/bicicletta. Bagno perfettamente pulito! La spa costa 399.000 VND (17 USD) per un bagno alle erbe/sauna di 30 minuti e un massaggio di 60 minuti.

Nel centro di Nha Trang, si può muoversi meglio quando viaggiare, e il personale dell'hotel è così amichevole! Dopo aver controllato, si può lasciare il bagaglio e c'è una scala all'hotel, quindi è utile per controllare il peso del bagaglio. Ho visitato due volte per riferimento!

Siamo stati qui per 2 notti. L'accesso e la posizione sono buoni, proprio nel centro del mercato notturno e della spiaggia di Nha Trang. Penso che la stanza sia stata rinnovata negli ultimi anni, ma l'aria condizionata non funzionava e ho dovuto cambiare stanza due volte. Penso che le dimensioni della stanza e la funzione del condizionatore non corrispondano. Ho visto altri ospiti lamentarsi alla reception. Anche il cibo è deludente considerando il prezzo. Penso che sarebbe stato meglio se avessero avuto qualche tipo in più di frutta, yogurt e verdura fresca, ma avevano solo maionese dolce, quindi penso che sarebbe stato carino avere almeno altri due tipi di condimento.

The Alana Nha Trang Beach Hotel is a lovely hotel. It is near the beach and has a very nice, if a bit limited sea view. The hotel very kindly gave me a room upgrade. The facilities are superb. The rooms are wonderful and the beds are comfortable (if you get to sleep in them), and the staff is very helpful. Each room has a scale for weighing your luggage, which helped me because I'm always teetering on the limit of being stuck somewhere forever. Breakfast is the usual superb buffet you'd expect from a five-star hotel. What's not to like? Don't come here if you're looking to sleep. Everything was fine until about 10pm when someone started doing construction on the wall of my room. Bash! Crash! Thump! Duh-duh-duh-duh-duh-duh-duh--duh-duh-duh-duh-Crash!!! BOOM! This went on four hours. The hotel must have anticipated it because there were two sets of earplugs on the table next to the bed. Trying to block this assault with earplugs was like trying to stop a fire hose with a cotton ball. BOOM! BANG! DUH-DUH-DUH-DUH-DUH-DUH-DUH-DUH-DUH-BANG! I was on the 10th floor and I was still being pummeled like I was the object of a B-52 strike centred on my head. i eventually took all the bedding off the bed, went into the bathroom and made a place to sleep on the tile floor. Having an extra door and a glass wall between me and the constant pounding helped muffle it a bit, and I was eventully able to fall asleep from exhaustion after several hours of assult by pounding ”music.” This might be a great place to come if you want an accompaniment to a little illicit afternoon boom-boom-boom, but don't come here if you expect a relaxing evening and some sleep. You won't get it. It was a horrible experience, due entirely to the relentless, torturous assault that was inflicted on me. Would I recommend this hotel? Not a chance. Just for afternoon quickies. I'm giving it a rating of two, which is an average of 5 for illicit afternoon activities and 0 for normal uses like sleeping, relaxing, watching TV, reading, or writing. Actually, the rating is 2.5 but ratings of 0 and half-point ratings aren't allowed so I'm making it a 2 because the experience was so painful. Lovely hotel. Assault on the senses, and not in a good way. Save it for those secret liaisons where you have no expectation of sleep.

I am very happy when I coming and staying hotel Le's cham. I coming to early at 7am but receptionist so support to me special Nhan Nguyen, manager in front desk. She's help all my request. Beside that, she had explained all hotel policies for me. And then when I stayed room was better. Wonderful. I will come back on August.

L'Hotel Atlantic di Nyachang è una scelta molto importante. L'hotel si trova in una posizione conveniente, nel centro della città, che ti permette di raggiungere facilmente le principali viste e spiagge. Il personale dell'Hotel Atlantic merita una menzione separata. Sono stati amichevoli e responsabili, sempre pronti ad aiutare e a rispondere alle mie domande. Il colazione offerto all'hotel era diverso e delizioso. Ho anche apprezzato la presenza di una piscina sul tetto dell'hotel dove potresti rilassarti dopo un lungo giorno. L’unica carenza era il rumore delle strade circostanti, soprattutto di notte, ma non ha influenzato molto la mia impressione generale di soggiorno.

Il personale era amichevole e utile. La stanza non era grande ma certamente molto pulita. Un piccolo cesto di frutta ci aspettava, il che era dolce. Il salotto è dotato di succo di melone fresco (a volte anche con cucchiaio), anche molto buono e un bel toccamento se mi chiedi. In generale, un hotel molto nudo per soggiornare e la posizione è perfetta.

Hotel si trova nel centro della città di Nha Trang. A soli 5 minuti a piedi dalla spiaggia, a 3 minuti a piedi dal mercato notturno. La colazione è la stessa ogni giorno. Puoi prendere in prestito gratuitamente le sedie in spiaggia, quando porti gli asciugamani marroni dall'hotel. La cosa brutta dell'hotel è che le piscine sono molto vecchie, l'acqua della piscina non è limpida e non pulita. Questo è il motivo per cui non abbiamo utilizzato le piscine durante il periodo in cui siamo stati in hotel. Ma la spiaggia di Nha Trang in questo periodo (agosto) era così perfetta, l'acqua è così calda, non piove, ecco perché siamo rimasti tutto il tempo in spiaggia. Il personale dell'hotel è molto cordiale e disponibile.

Honestly we had a great short stay here at the Ibis Styles in Nha Trang. At the end of the day everything is relative and you could not ask for anything more in this price bracket. The Ibis Nha Trang provides more then you pay for. Hot showers, clean comfy sheets and bed, clean room with an awesome ocean view and as Accor members we received all the extra bits and pieces including the requested later check out. All provided with a smile and attentive service. Breakfast offerings were minimal but more then enough to do the job. The Ibis is in a great spot centrally located and a short stroll to the beach although the hotel pool area is actually awesome to be honest one of the best we have experienced which was a delightful surprise. In this price bracket I highly recommend this hotel for extended stays inNha Trang and a huge shout out to Tien Duong and Ms Drep Quoc Dat front office manager, great job guys!