The Glen Hotel Newtonmore

We stayed at another establishment in newtonmore that didn't have a restaurant so myself and my wife drove past having seen the dinner sign decided to stop. A little old fashioned with old dirty restaurant carpets however we stayed. Greeted by an old fashioned " please wait here to be seated sign" to the left as we walked in when actually we were ushered to the bar to the right (very confusing ) we were greeted by an exceptionally loud stiff waitress who's bellowing voice commanded us to a table. Storming over she took our order. Wife had what was supposed to be a pie but more like a bowl of meat with a pre baked stuck on pastry lid. I had the curry which was very tasty. However the thing that struck us the most was how rude and abrupt the head waitress was with the staff. The couple on the next table observe this too almost to the point we felt sorry for the waiter and waitress. Therefore making the customers feel very uncomfortable. We presented the waitress with a tip she told us the tips were put in a box for all staff yet they hadn't received any tips from June. Food ok. Unhappy, stressed staff.

Brilliant small hotel welcome perfect , food perfect, owners perfect, cleanliness perfect, room perfect who could ask for more 5 * not enough. I had. Great 3 day stay so helpful could not do enough for me. Service absolutely top class. Area very clean and welcoming Can’t wait to return 5*+

Great break Great stay perfect food perfect owners perfect room perfect surroundings who could ask for any thing more I can wait to return

Good communication We had booked into the Glen to break our journey from Harris to Edinburgh and unfortunately delayed by both ferry and 40 mile diversion. The level of communication from the hotel was excellent and they were very accommodating in regard to our much later arrival. The room was very comfortable and the breakfast excellent

This lovely, family run hotel is in an ideal location for exploring the area, with easy access to main routes. A very friendly & welcoming reception was given when we arrived. There is car parking right outside & easy walk around the village with a number of activities & shops. As confirmed at booking & via email check in is from 3pm - outside of these times, access can be made as a guest with a front door key code. Our room was a king bed - the room was spacious, well decorated & the bed was super comfy with great duvet & pillows. Tea/coffee facilities are provided with biscuits & bottled water. There is a flat screen TV & free WiFi. The bathroom was spacious, with large fluffy towels. Soap gel was provided for the basin & shower - which was the best shower we had during our trip to Scotland. Breakfast had a great choice of cold cereal, fruit, cheese & juice. Excellent hot Scottish breakfast with all the 'works' & was huge. We are in the bar area for the 2 nights we stayed & it had a nice atmosphere. The food was excellent (super tasty) & despite limited staff (which was explained) the team ensured guests were served in order & our food arrived in a timely manner. All the staff worked hard to ensure our stay was enjoyable - thank you to the Glen & definitely recommend it

great Hosts very helpful, practical and friendly. Good bar menu , great breakfast. comfortable room. loved it.