Swansea Waterfront

Very good.

Lovely 4 night stay, staff all very lovely. We have been coming here for the last 10 years. Hotel is ideally placed for a lovely walk into the city weather permitting. Lots of car parking space but make sure you park in-between the lines or the carpark warden will have you. Our hotel room overlooked the waterside which was lovely. Room was nice and clean but sadly the bathroom had seen better days and could do with a makeover. Hoping that they will introduce their premier rooms here as always handy to have a fridge and have the little upgrades. All in all a lovely stay .

Pulling up, the location seemed decent. We were 50 mins early and I was offered the chance to check in early for £15… er, no thanks, not when I would pay the same to check in from 11am. Room was very tired, no usb outlets. The net curtains kept falling down and actually hit us on the head. We were on the top floor, only 1 very small lift available as the other was out of order. We had been to an event at the building society arena and arrived back around 10:30pm, after getting ready for bed we realised there was an extremely loud noise, I thought it may have been the air con so turned it off. However, it wasn’t. This loud noise persisted throughout the night. We were woken earlier still by delivery lorries banging around with the cages outside and shouting at the tops of their voices. When I reported this to reception, she told me it was the fans from the restaurant and that management were aware. Anyway, I went down the route of the goodnight guarantee. Let me tell you, it’s a load of sh*t. They have no intention of letting people have that and tried to tell me that it’s classed as external noise. It’s part of the damn hotel and on their hod damn building. Premier inn has lost a customer who has spent an absolute bomb with them over the past couple of years. Utter scam artists.