I reserved two queen beds, they gave me a one king bed room. I got it switched to a king suite, which meant my son (who had to play hoops all weekend) either had to sleep with me (he didn't) or sleep on the pullout couch. That's not fair. Wasn't offered a partial refund, either.
Also, they didn't have any towels both times I asked for them.
The staff was very nice and did the best they could, but it was frustrating for the price
Traduci