The hotel is beautifully-decorated, especially the lobby areas, and spotlessly clean. The surrounding area is great, walkable to everything, and having the wonderful Giusto restaurant next door is a bonus. We had an issue with lighting in our room which they were unable to fix during our stay but the staff reimbursed our parking as compensation.
Overall, we thought it was a good hotel but some touches would make it great - better pillows, more choice of milks/teas with the morning coffee (and having drinks available all day), fridges in the rooms (though we did get one on request which we appreciated), and instructions on how to adjust the heating in rooms, we could never get the temperature quite right! The rooms were also not very sound-proofed, but no more than average for a hotel.
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