Homewood Suites by Hilton Newark-Fremont

住房體驗很好，有游泳池也有籃球場、網球場，有球具借用，很好，有需要還會選擇這裏。

華人開的酒店，周圍購物吃飯方便。

We just finished a 20 day stint here, and this is an outstanding place to base yourself. It's much more than another sterile hotel, it really is more like a home. The staff are super friendly, there's a pool and a hot tub, and they have a great laundry and dryer setup for cleaning clothes. I wasn't sure about the "3 star" rating and some of the photos I saw online before we stayed, but the staff are super friendly and they will go out of their way to make your stay more pleasant - it far far exceeded my expectations and I wouldn't hesitate to recommend this to others.

I recently stayed at Homewood Suites by Hilton Newark-Fremont from February 18-19, 2025, and unfortunately, my experience was far below the standards I expected from the Hilton brand. When I checked in, I was not informed about the complimentary dinner and drinks available to guests, a key amenity I would have appreciated. As a result, I went out with a friend and spent over $100 on dinner. Upon returning to the hotel around 7:40 p.m., I discovered other guests enjoying this offering, and the front desk confirmed it was complimentary—but the restaurant was closing, so I missed out entirely. I raised this issue with the staff that evening and followed up with the manager the next morning. While the manager acknowledged the miscommunication, she offered only a $10 credit, claiming the complimentary food had “no value” since it was free. I found this response dismissive and insulting, especially given the expense I incurred and the fact that I was not treated equally as other guests. This experience contradicts Homewood Suites’ 100% Suite Assurance Guarantee, which promises to make things right if a guest is unhappy, provided the issue is raised before checkout—which I did. As a loyal Hilton customer, I am deeply disappointed by this lack of accountability and the failure to uphold the brand’s commitment to guest satisfaction. I have reached out to Hilton Corporate for a fair resolution, but I feel compelled to warn other travelers about this experience. I hope Hilton will take steps to address this issue and ensure all guests are treated with the respect and consistency the brand is known for. I would not recommend this property until improvements are made.

Top notch place to stay. Easy in and out parking, and an excellent breakfast buffet. They also have an evening reception Monday through Thursday and features hamburgers, egg rolls, pasta- all depending on the day. A menu is affixed to the refrigerator in your room. The staff was extremely kind- from the front desk staff to maintenance to the cleaning staff. They all made us feel at home.

Booked this hotel with my mother for three days to attend a family member’s 90th birthday. There is ample parking and spots for charging your vehicles (though it is always being used). Upon arrival, we were greeted at the reception. The foyer was very basic but instructions were provided in detail. There is a pool, a restaurant that also offers dinner though we only had breakfast since we were there just for a family function. The room is average in size, nothing that will awe you. The bedsheets though, seemed to have seen better days so I had to put a spare bath towel to sleep on. The suite is very functional with the kitchen, a dining table, and the lounge all together. There were two en-suite, which is very convenient. The building appears to be secured since you will need your security key to enter the second part of the building where the rooms are located. I had to collect my cousin downstairs who brought us dinner, since she is unable to get in. Overall, a pleasant stay. It’s very affordable. I would come back since it fits the needs of my family to visit our relatives in Northern California.