Casa Cipriani New York

As a frequent traveler I value excellent service and the staff at the lobby gives you just that. From the doorman to the front desk staff they are extremely friendly and professional. Unfortunately, that’s where the quality of service ends. The service in the restaurant and bar area was very unprofessional, inattentive and just lousy. The food was absolutely horrendous. Completely disappointing. The noise level from the club is very loud, the ferry dock shares space with the hotel which was not really an issue for us but might bother some guests. The room needed some TLC and was in need of repairs in the bathroom and shower. Housekeeping was meticulously done and the amenities were stocked freshly twice a day. I wanted to try this hotel for the architectural style and design. I saw the design details but beyond that this place is seriously overrated and unfortunately I will not be returning or recommending this hotel.

i would like to say Casa Cipriani really goes above and beyond to service his guests. i booked a room for my boyfriend's birthday, since he likes good hotels. upon my arrival, to my surprise, my room was upgraded to suite (without charging me additional), with champaign and cake. the suite is very very nice, with big windows to both sides (as it is at corner). all the staff at hotels are super kind and friendly. the friends we invited over all are very impressed by our suite and the club at 5th floor. jazz is really good too. special thanks to Stefano (director of front desk), Juan at the restaurant bar. Juan was very caring and thoughtful, made my normally a bit demanding boyfriend very happy. ohh, the mattress at hotel is amazing too. i have long term back problem. the mattress is perfect for me, firm but with a bit soft touch. next time i buy new mattress at home, i shall go check our which branch Cipriani has -:)

Our stay at Casa Cipriani was perfect from the moment we stepped out of our taxi and were greeted by the charming staff at the door. The lobby area was wonderfully calm after a long-haul flight, and the staff was so attentive that you felt almost like you were being greeted by friends. The bedrooms are exquisitely finished with such a high standard of attention to detail with lovely, unique, special touches. We enjoyed a drink in the Living Room overlooking the stunning river view and didn't ever want to leave. The food in the restaurant was the best pasta I've had outside of Italy; we returned the next day for lunch, ordering the same dishes again. We only stayed two days, but the staff remembered our breakfast preferences from the day before, which didn't go unnoticed. Casa Cipriani is our favourite club; there is nowhere else we would want to stay in New York.

Absolute perfection! Amazing food, decoration, rooms, service , cleanliness, details, amenities! Simply one of the best places I have stayed in,if not the best! Worth every cent! An example of what a great hotel should be like! Bravo for the amazing job!

Casa Cipriani is obviously stunningly beautiful -- both the hotel itself is exquisitely designed and appointed, and the sweeping views of Brooklyn and the bay are unparalleled by anything I’ve seen in Manhattan. The food is obviously great, too, being powered by a well known global powerhouse brand. All the Cip classics are on tap here. The rooms are comfortable, well appointed and modern; super comfy beds and sheets. The rainfall showers are the best I’ve experienced in a hotel. The bathrooms are stunning (though at this price point having Toto bidets would have been nice), and the Waterworks fixtures are killer. It’s clear a ton of thought when into the design in every single space on property. But what sets Casa Cipriani truly part from its peers and puts it squarely at the TOP of the heap of high end luxury hotels in New York is the service. It’s outstanding. I was blown away. From the gentlemen at the valet stand and the bellhops when you pull up for the first time, to Sophia at the front desk guiding you through check in, to the ladies helming the club level, everyone in the spa, the entire dining team… to a person they were so friendly, accommodating, and pleasant. I can’t say enough about their hospitality. I rarely feel compelled to write reviews, good or bad. But Casa Cipriani is so excellent it’s deserving of all the praise it receives. Thank you to everyone who made my wife and I’s stay amazing; we can’t wait to come back.

There is no restaurant at this five Star Hotel, only a private club for people over 21. Then why the 5 stars ? No more veal ragu available.... I asked for pasta aglio oilio. The manager said that they have no garlic (this one can't be made up)

Perched on the water in lower Manhattan, in the landmark Beaux-Arts Battery Maritime Building, is the Casa Cipriani. The Casa sports a dual hospitality personality, namely, a hotel & a members club where luxury reins 'summa cum laude'...why the house car is an Aston Martin. I soaked up my spacious Junior River View Suite adorned with mahogany floors, bespoke Italian furnishings, Art-Deco light fixtures, an adorable work desk and artwork on the wall. The suite was embedded with high tech appliances like electronic shades, selectable lighting and other futuristic tools. The bath was marbleized with heated floor and walk-in shower. The pinnacle room amenity, however, was the terrace affording me an exception views of attractions like the Brooklyn Bridge.........why I could almost shake hands with the Statue of Liberty. One never has to leave the Casa with such a bevy of dining and drinking options where you will find the Club Restaurant, the Jazz Cafe, the Club Bar, the Promenade Bar and the Living Room. Aside from the abundance of bars, the Living Room is a communal experience while the Club is where dinner is served in Italian style with items like carpaccio and other pasta classics.........I tested the carpaccio..........it was great. Other highlights of this property is the spa & wellness area in addition to a fitness center, but perhaps the biggest draw is the membership club. So, if you want a Big Apple hotel with luxury to the max........,,,,...then try the................ Casa Cipriani.............it checks off all the boxes for a hotel of greatness.

Amazing all together: beautiful design details in the room and throughout the hotel, Very professional team. I loved staying there and will definitely return. A little intimate gem in the heart of nyc :)

Casa Cipriani is the type of hotel that I am SO happy I visited and experienced otherwise, I would not know what to expect. What I found was amazing hotel service, gorgeous accommodations, breathtaking views and exceptional bedding. I was visiting in town before a conference and this was my perfect getaway to unwind prior. I invited my sister to join me and we had a lovely girls mini getaway. The front desk was so welcoming and warm. What a great way to start a luxurious and elevated hotel visit! I appreciate name recognition. The hotel gives river cruise luxury vibes which I adore! My suite was stunning and the views with the balcony were another level of beauty! Views of the statue of liberty?! SO unique and special for my NYC visit! The bedding was my favorite ... it felt like butter. :-) The suite was so well appointed with everything in the position you would want it in. IE: plugs next to the bed, hotel slippers, eye masks, etc. The restaurant had the BEST pasta! I enjoyed the lobster, tomato, green bean salad which had a generous amount of lobster. I also especially loved the pasta with mushrooms ... I will now crave this during every NYC visit! lol Something else I was surprised to experience is their fabulous spa and fitness center! I had my first ever cryotherapy which was VERY cool! Thank you Casa Cipriani for a 10/10, luxurious, exclusive visit!