Civilian NYC

Le strutture pulite e aggiornate sono buone, ma il personale della reception non ha espressioni o reazioni ed è molto ostile. Rifiutare o non modificare le richieste

Ottimo hotel, mi è stata assegnata una camera al 24° piano con vista sulla città. Eccellente servizio clienti.

Siamo stati benissimo al Civilian, tutto il personale dell'hotel è super cordiale e disponibile! Ritorneremo sicuramente. Inoltre, la posizione è fantastica, vicino a tutto e la palestra **PL è fantastica!

Amazing location just off Broadway. Great room and service. Highly recommended

我們入住了兩晚，第二天回到酒店很晚了，竟然沒有打掃房間。入住時辦理手續也非常慢。晚上酒店內的酒吧聲音很吵，房間裏聽得到。

住了五個晚上，地理位置非常方便，距離百老匯和時代廣場都很近，房間乾淨衞生，非常推薦這家酒店，會再次選擇入住

The service and staff were phenomenal. Our room comfortable and accommodating too. It lacked some amenities, like a small fridge to store materials or coffee maker, which would be nice. The vibe of the hotel shifted in the night somewhat; it felt stuffy and a little to “chi-chi” for my taste. They closed one of the elevators for what we could only guess was some kind of event elsewhere in the hotel? The dress code for some of these was “a la carte sultry” from the looks of those heading into it, so that certainly was a turn off for us. Granted, the hotel can’t help who goes there, but in tandem with the exclusive elevator and the mood in some of their hotel bars… it did dampen the a**osphere we had really enjoyed upon walking through the door. Hey, if you’re into that kind of thing at night, then you’ll feel quite at home and find what we are saying too judgy. So, I recommend them with some reservations in this respect, strictly based on our sensibilities. All of that aside, there is zero doubt that they pay attention to the details and have a staff that is second to none. Oh, I will say that they have a precheck in but I found this useless as it took the same amount of time to check in normally as it did with precheck. So, yeah… just go in when you arrive as you still need to show the id and credit card you had pre-entered to avoid having to do it once there (haha).

The staff was friendly and helpful, location was good. Room was TINY, cozy is an understatement! We were only there for one night, so the size was bearable but not for more than that.

Easy check-in, helpful staff, comfortable bed, and a very convenient setup for a small space. Perfect location to explore Times Square.