Hotel Ascend Collection a New York

Normally I am not a complaining type, but this is a bit much!! I am a platinum member of Choice Hotels. I booked a room using my points at the Paul NYC checking on 1 Feb 2023 for 1 night before I arrived very late and on 2 Feb I will go upstate to visit my dear friend! I was travelling from BKK to NYC and during my layover, my flight to NYC got delayed from arriving JFK at 11:50pm of 1 Feb to 02:30am of 2 Feb instead. I called the hotel during my layover right away to inform them about my late arrival. Everything seemed ok and the hotel person confirmed me the reservation. When I got to hotel at 4:30am, the front desk told me my booking was canceled because the hotel had other activities booked. They moved all paid guests to the hotel nearby and it has been going on like this already for 1 week. Since I booked using points, they just canceled it without further explanations or any assistance on my booking. It was -4c outside...lol I asked if they can check me in at the other choices hotel near by, I just need to rest for few hours. The hotel people didnt even bother to call customer service to check. I called the customer service. The lady at the end of the line was very helpful but it took so long to find the answer. They want to move me to Brooklyn (I paid for the taxi myself) and I have to pay early check-in on top....blah..blah. Another hour passed (almost 6am) so I asked the front desk at Paul if I can leave my luggage for few hours and using the toilet and the answer was no. It is 6:30am and I found an excellent luggage service via Bounce nearby. I drop my luggage at the Premier Best Western hotel (Bounce) and use the toilet. Their service was flawless!!! I went right to work at Starbucks after my 24-hour flight and got a lot of things done instead of sleeping at the unfriendly hotel! It is ashamed that Choice Hotels advertise so much about their privileges program and this is the way they treat the customers. This is not the problem about spending money, but it is the business principle how they should run the business.

Mi è piaciuto il mio soggiorno qui molti ristoranti vicino alla metropolitana e fanno colazione e il parcheggio non può battere questi servizi a Brooklyn e una vista molto bella della città

La posizione dell'hotel è molto vicina all'aeroporto, e ci sono 11 coltelli per fare il bagaglio dall'aeroporto.Se non ci sono molti bagagli, è possibile camminare.L'ambiente igienico dell'hotel è buono e le strutture sono complete. Principalmente l'hotel è vicino all'aeroporto di La Guardia, e ci sono molte comunità cinesi vicine, molti ristoranti e il punto di vendita è molto conveniente.Anche i ricevitori sono buoni e ci sono bevande a caffè gratis (anche durante l'epidemia).Ci sono servizi di autobus all'aeroporto alle 4 del mattino. Insomma, questo servizio è davvero fantastico per l'hotel a basso prezzo.

Da Brooklyn Vybe Hotel di Brooklyn raggiungi, in soli 10 minuti di auto, Brooklyn Cruise Terminal e Barclays Center Brooklyn. Questo hotel si trova a 12,4 km da New York University e 12,6 km da Empire State Building.La colazione da portare via viene servita gratuitamente tutti i giorni dalle ore 07:00 alle ore 09:00.Nelle 74 camere della struttura ti sentirai come a casa. Il Wi-Fi gratuito ti consente di restare in contatto con il mondo. I bagni dispongono di vasca o doccia e asciugacapelli. I comfort includono scrivanie e ferri/assi da stiro, mentre le pulizie sono eseguite tutti i giorni.

朝早い便の飛行機だったためこのホテルに宿泊しました。 本当にただ眠るだけであればなんの問題もありません。 ただ周辺の治安があまりいい方ではないため夜中に出歩かない方がいいと思います。 日が昇る前に電車に乗らなくてはならなかったため駅に向かいましたが違法なタクシーの黒人運転手に執拗に話しかけられたため無視することをお勧めします。