Urban One Hotel

This has been the worst hotel experience I've ever had! The front desk staff were incredibly insensitive, especially after a long and exhausting journey. They gave me the wrong room, and to make matters worse, they struggled to communicate in basic English. The staff member was rude and dismissive, despite it being clearly their mistake. We were then asked to wait for a new room, but it was wrong again. At that point, I was so tired that I didn’t bother to request another change. I had booked a Superior Twin room, but instead, I was given an Exquisite Twin room, which was definitely not the right one. Additionally, the room was not clean, especially the restroom tiles and ceiling. I will not be returning to this hotel and strongly recommend choosing another option for those who are planning to stay here.

Room is spacious! Very close to the places I need to go to! Close to the mrt station.

nice⌚️

Happy trip

7/28早上6:20-8:20中防火警鈴響了三次 整整2個小時都沒辦法睡覺，沒有問的話一句道歉都沒有，服務品質可以說是完全沒有，住宿是來休息的，最基本的要求都達不到！

그럭저럭, 리셉션 못찾아서 건물에서 해매니 직원이 도와주심 건물 안엔 꿉꿉한 냄새 나지만 실내는 또 나름 쾌적함, 벌레없고 따뜻한물 잘 나옴