Islander Beach Resort - New Smyrna Beach

As with all of these older beachfront resorts, updating and maintenance is key. They are doing OK at the Islander. It is clean, and the grounds are in good shape (I'm sure it's not easy after all these years). Our unit was spacious and clean, and everything was functioning properly, if not in mint condition. If the point requirements and fees stay reasonable, we'll look to stay here again.

The staff was wonderful and attentive and the resort had everything we needed. Just a couple of things….the air conditioner was very noisy and would shut off in the middle of the night…The resort is quite old so maybe they will eventually need to replace the AC units…otherwise…a wonderful place to stay!

Old rooms, not clean, roaches (told "that's Florida"). Beach and pool were lovely. Room was not up to our standard.

Spent 3 nights at this resort, for 3 nights 1 of 2 elevators were only partially operational, most of the time both elevators were out of order. The resort has 7 floors. Stairway access is from the outside of the building so if it's raining you are going to get soaked. What happens if handicapped people are residing there and there is an emergency with no operating elevators? Call hotel to confirm elevators are operating BEFORE booking at (386) 427-3452. The room we stayed in had tile floors which had not been mopped, and maybe not vacuumed, in a long time, our feet were black after walking on the dirty floors in a short time.

Enjoyed a clean studio, well equipped for cooking, good bedding and the views are amazing. On the beach, perfect for bike riding too.

You know that old saying "Can only make a first Impression Once" This wasn't a Good first Impression Location is great right on the beach and convenient to I-95 Plenty of parking The building is 7 floor and only 1 operating elevator (actually there's 2 elevators) Stairs at both ends but the stair ways are beware they don't get cleaned too often as the railings & Steps have quite a bit of pigeon poop on them The furnishings are dated and the appliances need replacing Our microwave, toaster, dishwasher are rusting the refrigerator ice maker didn't work and you have to slam the fridge door closed as it doesn't sit level on the floor The tub it seems to be sitting on a bit of a slant and makes for uncomfortable footing (and was very slippery as if covered in something oily I had to scrub the tub floor before I felt safe standing in the tub) There should be grab bars in the tub and shower for safety The floor are not clean if you don't have shoes on you get black feet Most of the people working here are NOT friendly some down right rude I was barked at when we arrived and told You're early Check in is at 4:00 Fill these papers out then come back at 4:00!! If you want clean towels you have two, two hour windows to exchange towels if there's someone there I heard one maintenance man say the building should be condemned, I asked a housekeeping supervisor about this statement and she said the building is just fine OK but this is not what you need to hear in the only working elevator They do have pay laundry which is good Elevator lines are long especially during check-in and out times and around dinner hours and some guest get a bit annoyed having to wait their turn There was one lady who was exceptional (I'll call her "C") She was kind, and helpful and had an amazing personality Too bad most of the other front desk, and a number of housekeepers, and maintenance people are NOT I would based upon our experience not stay here again