Cypress Inn

In the first room I was offered, I was greeted by small roaches in the bathroom. It was when I attempted to call down to the front office, I realized the phone wasn't connected to...anything. I drove back to the front office and informed the desk clerk about the infestation in the room. He offered me a "better" room upstairs. Upon entering, it was hot, muggy, and the bed was covered in burn holes. I immediately left the room and drove back to the front office to let the front desk clerk see the photos that I took of the condition of the room. I then stated that I will not be staying at this hotel and that my office is requesting a refund. The desk clerk asked if I was sure then offered to come with me to additional rooms until I find one that is suitable. I declined the offer and stated I will be going to another hotel, and my office will be contacting them in regard to a refund. A refund was not provided even though we provided photo evidence of the horrible conditions of the establishment. I highly recommend that no one stay at this hotel and there be an inspection done for insect infestation.

The property was clean and it was what we needed for the weekend close to Walmart and walkable to sonic. One downside was the door was a hassle due to it would get stuck and make a horrible sound on the floor. But other than that it was what was needed and front office personal was nice and welcoming

Air conditioning wasn’t cold enough and the smell is kindly bitter.

Old place outdated but good location

N/A Overall great stay. Rooms just needs to be updated, shower was broken. For the price you pay for what get basically.

Property location was good. Room was clean but rundown with cigarette burns in the bedspread, unusable bathtub (no plug and no way to turn off shower).