St Charles Coach House, Ascend Hotel Collection

I simply must commend the management on their groundbreaking, complimentary wellness program. I am speaking, of course, about the 7:00 AM sharp, full-sensory wake-up call delivered by what I can only assume is a highly skilled and dedicated construction crew next door. There is no gentle, progressive increase in volume here; oh no. This is a symphony of pile drivers and steel beam placement, a percussive masterpiece that begins precisely as the clock strikes seven. It's an involuntary alarm clock of the highest caliber, rendering the old-fashioned method of calling reception completely obsolete. Why rely on technology when you can be roused by the very vibrations of progress? Frankly, I see this as a profound commitment to guest health. It is far too easy on vacation to let one’s circadian rhythm fall into disarray, leading to lethargy and jet lag. This establishment has solved that problem. The daily, unmissable construction ensures you are up with the sun, ready to seize the day, your internal clock perfectly recalibrated. It’s a health feature I didn't even know I was paying for! And I must applaud the architectural decision to forgo any modern sound-dampening like double or triple glazed windows. This was a deliberate and brilliant choice. To muffle the sound would be to hide a vital truth: every home, every hotel, every structure was built at some point in time. This daily reminder of the raw, noisy, and essential act of construction is a humbling experience. It grounds you. It reminds you that comfort is built upon a foundation of sheer, unadulterated noise. The best part? The element of surprise. I truly appreciate not being told about this in advance. It would have ruined the magic! Discovering this immersive amenity on my own felt like finding a secret, albeit very loud, feature. And from the looks of the multi-story framework going up next door, this is an early-stage project. That means this exclusive, rejuvenating experience will be available for many, many months to come. Future guests have so much to look forward to! So thank you. Thank you for the sleep-shattering, rhythm-resetting, philosophically profound experience. I haven't felt this awake and aware of the building process since, well, ever. An absolute must for anyone who hates sleeping in and loves a good, honest reminder about the origins of a high-rise.

St Charles gem Everyone from the front desk to housekeeping was very polite and helpful, very clean, comfortable and a great stay

The staff was friendly and helpful, we met to the CEO. He lead by example, there was an issue with my card, he assured me that we could take care of it the next day. The bank was closed and he said I trust you, he knew we had been on the road for about 7 hours, tired. He told us to go and enjoy dinner and we would take of of pàying for our stay. I will stay there again.