Recensioni su Sheraton New Orleans Hotel

Ho dovuto prenotare di nuovo. Di schiena. Una delle mie migliori prenotazioni.

I would like to tell you guys this hotel so crazy. They did service so bad, I booked a king bed room for 2 nights from App then I checked in they told me that they didn't have King bed room right now so I waited to follow them 2 hours and came back to receive my room. That's a double bed room 🤦♀️. They promised to me that is going to change a king bed room tomorrow but they didn't change anything. I still used that room till I checked it out. I felt like they was lying to me when they was serving. They just prioritize customers who book rooms via their website. But that's not fair. I didn't know anything about this hotel without app so how can I book from their website. That's stupid service. This hotel is only worth 2 stars.

Awfully dim room, with a tiny window. Security guard in the lobby was extremely ****** and stopped me from entering because they assumed I was a food delivery person (as I had a takeout bag on me), while my other friends (white people) who also had the same takeout bag weren’t stopped. Front desk was not friendly at all. Awful!!!

Amazing view from the highest floor. Staff are professional, friendly and helpful.

loud noise coming from bathroom maybe hot water heater who knows but it was loud & random.

The hotel was good value for money, and good location on the ***** close to French quarter. With a great view.

It was a very nice hotel would go again for sure had a great time would definitely recommend to others

great staff. clean. great location. CLEAN!

Everything was perfect. The location was great. Staff was friendly. Parking garage was a little tight

Was good

Location was perfect

Great

前台服務很好，旅遊轉換器無法使用，前台還特地幫忙安排人去購買送至房間。room service也很快速，不夠少送了一份麪包，也懶得argue了。

服務周到，環境優雅，體驗感超好，前台服務和酒店服務到位，態度和藹可親，耐心細緻，周圍環境很好，交通便利