Hotel in zona Miller & Miller Auctions, New Hamburg

E'molto pulito, puoi mangiare da solo.

I've stayed at this hotel a few times and generally have positive stays. My last visit was January 6th and 7th. I was greeted by Michelle at check in who was excellent at her job....friendly welcoming efficient. In fact she called me by my name whenever she saw me...and it is a big hotel! The room is very nice with coffee, great toiletries, plush towels etc. The only negatives for me were kids running through the halls ( hockey tournament in town) and late night drinking and partying in the room next to me. I finally did call security around 2 a.m. to deal with it. There was a pool which i didnt use. I am staying here again next week so i guess overall I am a satisfied customer.

I would like to thank Quality Inn and its staff for providing us a great service. I was visiting Stratford for my kid's hockey tournament. Very convenient location and great rooms. Looks like they have renovated the rooms and property within past few years. I would definitely suggest my team to rebook with them if we come back to Stratford next time.

Our check-in and out was easy, very nice staff. We have stayed here previously and had always had an above average experience, this time we found the hotel dirty and rooms not cleaned to other Delta/Marriott standards. We understand that due to the pandemic staffing shortages have occurred, and this may be the case here. The room was a king sized bed, nice shower/bathroom set up. The pool was busy and the hot tub closed, also the gym appeared closed as well, likely due to COVID restrictions. The main issue was the lack of vaccuming, old nail clippings on the floor and dirt visible. The dresser was very dirty inside so we laid the drycleaning bag under our belongings. There was tape on the ceiling, not sure what that was about. We would stay here again, I am not sure I would seek it out as we did before. Very convenient location to restaurants and shopping.

We stayed in this hotel for Canada day weekend. And upon check in we had a very warm welcome and to name them, Sai, Kristine, Bee and their Supervisor Zaid. They are all very helpful, friendly and accommodating. The hotel's breakfast was good too with lot's of choices to choose from and the F&B staff were very attentive to the needs of the guests. These are some of the reasons to come back and stay there again.

È un hotel tranquillo, pulito. La cameriera è bello, ma il colazione è normale. Non ci sono molte scelte, molto salino

I am surprised by the decent reviews this hotel gets. I have stayed at many Four Points hotels before and they are usually a very lovely stay. This hotel has been the worst stay I’ve had in a long time. I did not make use of the facilities, such as the pool, but shuttle was not available, neither was the continental breakfast. Immediately upon checking in and getting to my room, I went straight back down to the front desk to ask for disinfecting wipes for common surfaces in my room. The doors, particularly the bathroom door, was visibly dirty, the bathroom surfaces (if they had been wiped) looked like they were wiped with a dirty cloth. The walls had not been wiped down and had questionable dirty spots on them, as well as hair. There was hair in my shower. The switch for the light beside my bed hadn’t been wiped and the lights themselves were visible dusty. Cupboards were dirty. USB charging port did not work and the fridge did not keep my bottle of water cold. If it wasn’t 1am I would have asked for a different room. Front reception staff did not offer to remedy the situation and were very mildly apologetic. During Covid times, if they are clearly not wiping visibly dirty high touch surfaces, what other protocols are they not following? This was my first trip home in two years and it was for a family emergency. I had high expectations for safety standards. At check out early the next morning; after not being able to get a complimentary breakfast, as per my booking, I voiced how disappointed I was with the cleanliness of my room, and staff told me that since I had booked through a third party they could not offer a price adjustment but if I wanted to order a breakfast from their restaurant there was 10 minutes left to do so.. after I had checked out and was about to be picked up. Based on the cleanliness of my room, I would not be interested in ordering anything from their restaurant. Disappointing stay/service. I would not recommend this hotel unless you don’t care and just need a bed to sleep in.

Il parcheggio è stato facile e economico (circa 15 dollari per 24 ore). L'hotel è aperto al centro di Kitchener, quindi la posizione è grande. Il personale al di fuori del desk era molto amichevole ed efficiente. Abbiamo ricevuto anche un bel servizio tramite testo prima dell'arrivo. L'equipaggio di pulizia era anche gentile e utile. Ci siamo fermati in una King Suite. La stanza era ben isolata/quieta. Il tetto alto ha consentito un grande flusso d'aria nella stanza, così è stato facile rendere la temperatura della stanza comoda. Il letto era anche di alta qualità e molto comodo. Era spazioso con belle decorazioni. Siamo stati lieti di scoprire che per il servizio in camera c'era una possibilità di chiedere solo i ”essenti”, come caffè, asciugamani, ecc.. Seriamente, ogni hotel dovrebbe avere questa opzione sulla carta della porta!! In generale, abbiamo goduto molto dell'esperienza e rimarremo qui in futuro. Molto consigliato!