Hotel Mannat International by Mannat

I've spent many years in India, and this is by far the best place I've ever stayed. I cannot express enough praise and gratitude to the staff here, not only for their professionalism and exceptional level of service but also for their astonishing kindness and understanding. I stayed here for three weeks after my passport and wallet were stolen in Old Delhi. This was a very stressful experience, but all the staff here went out of their way to make me feel comfortable and help in any way they could. A special thanks must go to Abdul, Shibu, and Lekh Raj, but I extend this gratitude to every single member of the staff. I wish I could thank them all by name. They were amazing. The service and hospitality were exceptional, but more than that, everyone was so polite and well-mannered, greeting me with warm smiles at every opportunity. This truly made me feel at home, and I am so grateful to all of them. Losing your passport in Delhi is a horrible experience, but I'm glad it happened for the kindness and generosity I saw in people. I should also mention that the room was fantastic - I don't have a single complaint. It was super comfortable, clean, very well presented with excellent facilities at a very reasonable price. Honestly, I don't think you will find a better room in Delhi. Please do not believe any negative reviews you read about this place - I can only imagine they come from rival establishments. If I could give this place ten stars, I would. I look forward to my next visit and meeting all the amazing staff again. As a final testament to Hotel Mannat, after three weeks of being caught up in a bureaucratic nightmare trying to sort out my paperwork to go home, when it was all finally over, I felt very sad to be leaving. Once again, my eternal gratitude to all the staff. Hope to see you again soon.

Recently visited and stayed there for 2 days with my husband. It was quite a bad experience. Negative rating- for the manager at the desk (morning shift) , doesn’t seem to have any professional skills in the Service business. The room was decent and i suggest not to stay here unless you have no option left. We booked with breakfast and the hotel even dnt inform us that their kitchen was not working, we had to ask them about breakfast and the manager very casually said they dont have it and we can later get a discount for that. The power cuts affects the lift and the AC. I suggest staying even if you have work in Paharganj and travel from other area and choose a better hotel for a better stay and service. The area around is quite crowded and dirty so if you are traveling to Delhi for the first time then dont pick this area to stay.