Resort Mark Brandenburg & Fontane Therme

The hotel location is absolutely incredible. The food also exceeded expectations. Unfortunately in our room, the shower leaked and as a result we were almost hurt due to the water that had congregated on the floor just outside the shower. I mentioned this to the reception staff but didn't even get an apology. Left me with a slight bitter taste.

The spa was really lovely, especially the "floating sauna," which looks over the beautiful lake. Everything was clean and beautiful. The lounging areas are incredibly comfortable and soothing--many areas to relax, read, or sleep when need to take a break from the saunas. I would caution against this place if you don't speak German. We could not figure out the expectations for etiquette, how to get towels, how to use the lockers, etc. There was no signage in other languages, you couldn't use your phone to translate (no phones allowed) and no one spoke English. The man in the bistro yelled at us for not wearing shoes and not knowing how the buffet worked (I think!), but we didn't understand how to get the meal we had paid for or what we were doing wrong. This is my own fault, I know, for not speaking the language, but I still felt a little stupid, embarrassed, and unwelcome.