Utente ospite
7 ottobre 2023
It was our first time visiting the city of Neuquén (Sept. 22 - 26) and we are happy we stayed here. The front desk attendants were all really great and very professional. (I can’t remember all of their names but every single one of them were great.) Jonathan helped me checked in and was super helpful. The food from the restaurant was Good. I arrived at night and was tired and had room service and it hit the spot. The breakfast was Great. Belén and the rest of the breakfast staff were extremely nice and helpful. The breakfast area was always clean. The rooms were clean and had good space. I also wanted to say a BIG thank you to Brianna from the front desk. During my stay, I always asked for a taxis service at the front desk. One day I left my phone in a taxi. I called the hotel and Brianna answered , she immediately reached out to the taxis office and explained the situation. I made the mistake of not making a note of the taxi number or even getting the drivers name; so I was kind of losing hope. After some minutes passed I called the hotel back and Brianna notified me that my phone was found!! You can’t imagine my relief!! She gave me the taxi office number and I called them and I was able to get my phone back. Once again thank you Brianna, as soon as I arrived she asked me if I got my phone back and if everything was ok. Overall this Hotel was GREAT. The workers are ALL GREAT and PROFESSIONAL. Looking forward to coming back! Please if you are looking for a wonderful, safe, clean place to stay - please check this place out!
Traduci