Utente ospite
10 maggio 2023
We stayed at the hotel in April when it is not a high season. The Ramada Netanyah hotel itself is very nice with the great location and view. It’s just opposite the beach. Panorama on the 5th floor and higher is gorgeous! Among the positive things I would also add the personnel’s willingness to help. However, the amount of negative things is prevailing. 1) We were told that the room is ready and we can check-in but it was rather unclean. Renovation is needed. 2) Insects in the kitchen (cockroaches) 3) Dirty pool - it seems that they don’t know how to clean the bottom 4) Dirty windows in the room 5) Small parking area 6) Open pool area is so weirdly constructed - the hotel itself shields the pool from sun therefore it’s rather cold to stay there after 14:00. It makes you so angry. 7) Pool water is very cold (very common to the majority of hotels in Israel) 8) Mass with room booking. I witnessed the situation when a couple (late night check in) was sent to the room where another couple was sleeping. You can imagine the situation when you sleep in a room in another country that is being entered by other people. And after that the security comes up asking why you are sleeping there because the room should be empty according to their system. I would sincerely ask the hotel management to make changes into their system, and make the standards higher and client-oriented.
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