Mirage Hotel

We stayed 4 nights in this hotel, we wouldn’t return and wouldn’t recommend it. Firstly the good bits: our room was a decent size, the shower was excellent and location was ideal, just a short walk away from the Old Town. The bedding was dreadful, 2 single beds pushed together with 2 single duvet covers. Breakfast was awful, the “hot” food was stone cold, items weren’t replenished when empty, we had to ask for the basics like bread for toast, the staff were quite rude and unhelpful, even lazy. Cleaning of the room was very basic, bins emptied, towels changed and that was it. We spent as little time there as possible.

This is our second stay at the Mirage hotel and again it was lovely however we did notice a few changes to the place, the breakfast dining area was full of young waiters and waitresses just stud with headphones in taking and joking with each other, apart from the odd one or two which were good and pleasant. Even the bar in the lobby had the same, young ignorant kids stood there 5 mins just totally ignoring us. We decided to not use the bar again. The first 2 days all the towels were old torn and thin, then we had descent quality towels. In our opinion the staff including some cleaners were very arrogant too. However after all this we would come back as it is a lovely place and situated in a lovely area on the beach front. A brolly and 2 beds for 24BL

Just returned from a week in Nessebar at the Mirage Hotel. The view from our room was amazing. It was very quiet. The beds were large & comfy. There is a fridge and kettle. The towels were changed every day but they could do with new ones. The room was spotless. Breakfast has so much choice for everyone. The cooked side was not hot but there is a microwave if needed. The butter though was rancid. We bought some from the local supermarket, kept it in our fridge and took it down each morning. Pools fine no fight for beds. We went on the beach most days it was spotless. Cleaned every night. My only complaint is the bar staff. They were very unprofessional, kids really. Sat on the bar stools chatting to each other. The manager left one night and they were running up and down laughing & joking. Hence we didn’t go back. We would return to this hotel though as we had a great holiday. The good definitely outweighed the bad.

After reading some of the reviews on TripAdvisor, I was sceptical how the hotel was going to be but I was pleasantly surprised. We were very happy with everything, the beds were comfortable, the maid came in every day and cleaned. Towels were changed daily and the shower was really powerful! Excellent choice of breakfast, there was something to suit everyone. Fried eggs, scrambled eggs, beans, mushrooms, bacon, various types of sausages, cereals, yogurts, fruit, bread, cakes, cheeses, various hams, olives, pickled cucumbers, honey, jam....the list is endless. We never went hungry and if something ran out, they were very good to replace it. Coffee and fruit juice machines were also very good. Bathroom was tiled in shades of yellow and blue with a dash of green every now and then but it certainly didn't deter from the quality of the room. The hotel is very centrally placed and there are lots of restaurants within a 5-10 min walk. All the hotel staff are very friendly and helpful. There were plenty of sunbeds available and the beach is a 30 second walk. There is a 8 lev charge for each sunbed and parasol on the beach but again there are plenty. We loved this hotel and surrounding area so much that we have booked to come back again next year!