St. Panteleimon Beach Hotel

It is a nice hotel! The location is perfect: not to far from stores, but in a silence and relaxed area. The beach and sea were closer and perfect for the children. There are some parking places in front of the hotel and if it is full you find places at 30 m all for free. The apartment was large, with nice furniture, also a small kitchen and all very clean. The ladies clean the room and change the towels every day. The breakfast was very good but almost the same every day. The people from reception and restaurant was nice, helpful and ready to help you with everything. The soap that you find in the bathroom is for all days, but I asked the cleaning lady and I received another. The Sacre restaurant is chic and offer a relaxing atmosphere with good food. You have 10% discount if you stay at the hotel. The pool is also nice, the water temperature is good also for children- there is also an small pool for them - and that was perfect for us. The water is clean, even there is a few sand at the corners of the pool. Every night the staff clean the pool. In conclusion - it was a nice experience in this hotel. I recommend it

Average place, let down badly by the service, would not recommend. Breakfast is good enough with selection of hot and cold food including a variety of eggs, sausages and pastries. Rooms are fine, clean and spacious. Location not ideal as not connected to public transport and taxi's will often try and charge 30lv for a 5 min journey which is over double what it should be. Waited over an hour for a taxi from the old town and the hotel staff, who had suggested to book through them, for whatever reason weren't able to help. It's a 30 minute walk otherwise. The surrounding area is mixed with a building site next door and route to South beach is strewn with rubble. Pool is fine, limited sunbeds that get reserved with an early morning towel. Staff were quite rude and very quick to point out that I couldn't bring my own food and drink to the tables by the pool; I would understand if I had brought a meal but it was just a banana that I had saved from breakfast, a bottle of water and a bag of nuts for snacking. I would have had lunch with my family afterwards at the hotel but after the poor attitude from the staff member I just went to the local beach. Another night we had booked a table in the restaurant but when we came down for dinner we had been put in the bar/reception away from the restaurant and the music. Staff were indifferent about this and just shrugged their shoulders as it was not their problem which prompted a complaint to Tui. Another day my wife had bought some water at the bar and sat at one of the unreserved poolside tables where she was berated for using one of the glasses by a waiter. She returned upset at the way that she had been spoken to. When I spoke to complain, there was no manager available and no efforts to make the situation better. Definitely would not stay here again; we are a polite and respectful family and you would hope that the staff would be on hand to make the stay easy and comfortable, unfortunately due to a couple of members of staff, that has not been the case.