Protea Hotel Nelspruit

Hotel is decent, clean and well located in Mbombela. However staff at reception are useless. We arrived on Saturday 30 September at 17h30 and it took 45 minutes to check in. Our confirmation letter showed that our booking included breakfast whereas the computer reflected room only. The room allocated to us behind reception was next to the parking. Very noisy throughout the evening when guests come in and park. When we arrived for breakfast on Monday morning the restaurant staff told us that breakfast was not included. Again we had to show our confirmation letter to reception before we were allowed to have breakfast..

Friendly staff and good dinner. However, hotel is in an older and less safe part of town, the rooms are dark with minimal lighting, no elevator, no gym and decor is tired. Less than expected from Protea/Marriott. Make sure you don’t have a room directly over/near the dining area as it is very noisy.

Service was the best, housekeeping up to standard ,and the staff very welcoming , buffet breakfast the best , the slight challenge was that the bed was a bit low other than that it was a very good place will definitely visit agai

My wife and I stayed 2 nights, arriving at 1PM with a rental car and using the covered parking in front. A nice receptionist copied my passport, as I signed an entry sheet, then presented the key cards. We took our bags up the stairs to the 1st floor. Wood floored room #116 opened to a fully outfitted bathroom with a tub and shower stall, across a closet with safe, then a desk with 2 outlets/2 chairs, a comfortable king faced a satellite TV(Al Jezzara, CNN, 4 SABC, 4 sports and 4 movies), coffee station with small refer, then an opening window with view of the parking lot. The spacious room had quiet AC, good secure WIFI and quick hot water. The serviced 6:30AM lobby breakfast was excellent; juices, fruit, yogurt, egg station, hot and cold meats, cheese, breads/jams, muffins and coffee machine choices. We used their nice rectangular pool twice. This renovated 94 room hotel is within a 300m walk from the petrol/KFC/Spar and a 500m drive to the Valley Hyper Centre/Checkers.

It was and I will say it is a very nice establishment run well clean room entrance outer tard, I recommend it please note that in nelspruit there are many nice places to stay in. Oops too many words. You can also visit Loeries corner for meals

Super établissement très bien situé sur la route du sud du Kruger. A refaire et aux vues des prestations, de la qualité de l’établissement et du prix, on y serait resté deux ou trois nuits pour profiter des alentours avant de plonger dans le Kruger! Rapport qualité prix imbattable, restauration sous forme de buffet très bonne et variée, pdj complet mais à la locale!