Sea Shell Neil

The location of the hotel is very convenient, only minutes by car from the ferry jetty. The property is very well maintained and has access to a rocky and mangrove filled beach, so swimming is not an option. Like in Port Blair and Havelock, check in and out were smooth and efficient here. Our room was specious and really well maintained. Room had tea/coffee facility, electronic safe and TV with lot of Indian channels. Attached bathroom was large with a big shower cubicle. Water heater worked perfectly and all necessary toiletries were there. All rooms have a covered seating area in front. Please note that the hotel provided free wifi really didn't work and we had to depend on our own connection. Hotel has only one restaurant where breakfast also gets served. Room service is also available. Like other hotels of the same group, breakfast had decent Indian options but western options were limited. Egg and Dose could be ordered as per one's own choice. Overall food quality was good. Staff attitude were very good and cooperative. The housekeeping even provided a multiplug upon request. Like in Havelock, a third party provides activity options for hotel guests. We wanted to do the star gazing option but due to overcast sky the activity got cancelled both evenings. Please note that the activity costs are high. Overall we had a pleasant stay at this hotel and do not hesitate to recommend.

Very prompt and neat housekeeping and service. Good hygienic food. Spacious rooms with dim lighting. Near to Bharatpur jetty. Courteous staff with great SOPs. They also have a inhouse dive centre great for fun dives. One can enjoy mangrove beach view from the property.

Disappointing Experience at Sea shell, Neil Island, Andamans We recently had the misfortune of staying at Sea shell, and it was undoubtedly the worst hotel experience we've ever had. The service was abysmal, and we strongly advise against booking this hotel. Issues Encountered - *Poor Service*: Requesting something as simple as a water bottle took over an hour and required multiple requests. - *Unhygienic Conditions*: Our room was infested with mosquitoes, making our stay uncomfortable. - *Unprofessional Staff*: At checkout, the hotel manager, Ranjit, and his assistant, Bishal, falsely accused us of stealing a notepad and demanded ₹500. Despite our repeated requests for them to double-check, they refused to apologize even after we found the notepad in the room just below the side table. With over 20 years of travel experience, we've never encountered such unacceptable behavior and hospitality. We urge Sea shell to improve their services and staff training. Meanwhile, we recommend that MakeMyTrip removes this hotel from their panel to ensure better experiences for their customers.