Portes Beach Hotel

The hotel was very nice, I really liked the room - it was big, clean and cozy. The food was also amazing, very delicious and there was a great variety. We had a lot of fun with the animation team, there were activities for both children and adults, I was most impressed by the evening activities - the children had a lot of fun at the mini disco and then the program for adults was very interesting. The only thing I can complain about is the wifi, because it was really bad in our room.

Lovely clean resort. Reception makes a good impression and the facilities are kept clean and tidy. Small gift shop but buses to town mon - fri. Good standard of meals, traditional Greek and typical western junk for kids. Nice little splash pool with fountains and slides for kiddies but our 9 year old is too old for that now so the larger pool suits best. All inclusive package covers pretty much everything but the 3 cocktails on offer were too sweet and sickly for us. Help yourself tea, coffee and ice cream all day. Lovely private beach and plenty of beds. My main interest was the spa, Levanda, and it did not disappoint. Superb, professional staff. A freebie neck, shoulder and back on the beach quickly pulls you into a recommended appointment and I had a 90 min Cretan treatment which was utterly fabulous. This was followed up by a 40 min treatment a few days later to finish clearing the tension in my neck and shoulders. Beautiful. Just beautiful. For that alone I would be back but there are lots of reasons to choose this place for a family holiday.

We have spent two nights in this beautiful property and we got a couple of nice resting moments at the hotel and the Levanda spa ! Thank you for the promotion and the discount from Stella so we could enjoy the relaxing spa after our breakfast! My husband and i had both the same very experienced therapists Mary that was very kind and her hands where magical. We will sure come back at the hotel and spa and would recommend it to our friends as well

I’ve wanted to write this review since I got back but I just kept putting it off and off. Long and short of it, I ended up booking another holiday to get over this one. I can not stress this enough, who ever gave this hotel four stars was either drunk, high or paid off. We booked this as a package holiday with jet 2 Quite a few of us went including 7 adults 4 children, the youngest being 3 months. ( I know what your thinking, why take a three month old away, but in reality she was the best behaved ) So myself, my partner my 3 year old and my 3 month old all arrived with our other family Members, eager to get in our rooms and get straight down the pool. We got to our rooms and can I just say MASSIVE LET DOWN! not the images presented on the jet2 website. The room was disgusting, dark and dingy. The furniture was all old wood, like something out of Noah’s ark, the room needed a complete re model. The room was tiny, no room at all to swing a cat, I felt mortified that I’d paid full price for my 3 year old and they stuck him on a pull out camp bed. the shower was beyond disgusting, black mold, hair still left in the shower. For some reason the shower is located in the centre of the bath meaning you stand right at the end with no room to move. No extract fan just a small window leading to the hall way to all the other rooms, not well ventilated at all. We had to request a baby bath, what was supplied was so yellow it looked like it had been left in a room with 30 smokers for 5 years. I honestly don’t know how they even thought it was reasonable. The cleanliness of the hotel again is just poor, the reception is kept best cleaned out of everywhere, but I can tell you the rooms were never hoovered/brushed or mopped. We had sand in there from day one and you could feel it when you walked about. The pool area was so slippy, everyone had to wear pools shoes, slides or whatever on their feet, resulting in dirty foot marks that I never once saw anyone mop. The tiles in the pool are all falling apart. My partner ended up cutting her foot in the pool and the lifeguard administered first aid, she told him there were sharp tiles in the baby pool and his response was “it’s okay, when you have been in water for long time you skin gets softer and cut easy” She had been in the pool for 20 minutes. They also had an issue were a light came off in the pool exposing the wires, the life guard was told and he responded “nothing I can do”. There is two pools, one kids pool with a few small slides and another pool for adults. YOU ARE NOT ALLOWED ANY LILOS IN THE POOL. Few times they told children to take the ball out also. There was a lifeguard who when he wasn’t sipping coffee at the pool bar or flirting with the waitresses enforcing these rules, but he had to split his time between both pools. We had a bit of an issue with him which is why I mention him, he seemed to be on a power trip, but only towards women and childre

We had a week stay at Portes. If you are looking for sunshine, clean bedsheets, beautiful sea and some decent food, Portes can be an option for you,too. We enjoyed our holiday,but yes, there are things the hotel can do better in terms of entertainment during the day and in the evenings. I had an amazing massage-Stella was brilliant. I even booked a mother and son massage to celebrate my son's 11th birthday. He loved it,too. Overall,we enjoyed our stay.