Canyon Cove Hotel and Spa

Very spacious and nice accommodation. Swimming pool is bit crowded but overall, the experience is good.

We've enjoyed their amenities, we didnt expect the beautiful white sand beach and the huge pool as it is well maintained. The room is quite huge as well. however, they should maintain the cleanliness of the surroundings as theres a lot of flies in the lobby and inside the restaurant which is quite disturbing for us while we are eating our breakfast. Hoping that this concern will be addressed properly. So far, we have enjoyed our stay despite the flies roaming around the building.

When we arrive, they have ample parking considering it's a weekend and a holiday. Check-in time is also tolerable. Yes, there was a long line, but they have like 4 counters accommodating check-ins, and they have a separate checkout counter. Just be ready with 2 adult IDs that are checking in and the 2k deposit. The room is so spacious; we got the 1BR family suite, and it has 2 queen daybeds with no pillows and blankets, 2 double beds, 2 bathrooms, a small kitchen with a sink and non-functional stovetop, and a medium-sized refrigerator. It also has a sala and a dining area as well. They initially provided 2 free water bottles, but I requested an additional 2 since the room was booked for 4 people, and they complied. I do have an issue with one of the toilets since it was clogged on the first day, and we're staying for 3 days, so it's very inconvenient, if you can imagine. I did report it, but no one came to address this matter. The free breakfast is so-so. It gets you full, and the selections are not that bad but not great. I don't know if they offer meals during lunchtime since we ate outside (L’bulalo—definitely a must-try!), but for dinner they only offer the grill station and the buffet. It was quite sad since on our last night it rained so hard, and all the people were stuck in the outdoor dining area of the grill station, and they had to halt everything since it got wet, even the food that was grilling. The pool was huge! So even though there were other people swimming, it didn't feel crowded. The beach is clean and clear, but the shore has a lot of rocks or shells, so it hurts when you walk over it. Overall, it's good for a quick getaway.

Beach is very nice. Water activities are a must try. Room is outdated and cleanliness is subpar. Pool is not well maintained. Buffet breakfast is not worth the price. This hotel could have been a gem. I hope they make a major refurbishment. Staff looks sad and overworked. Girl at the buffet area didn't even smile once. Front desk staff looks irritated. Nobody is at the parking spot to assist guests. Will come back probably just for the beach. Nothing else.

We booked twin room, but when we got there, we were upgraded for free to a family room. The breakfast buffet food was also nice. The swimming pool is cleaned every morning, and they also try to clean the sand from the sea along the stairs going up to the pool. The place is beautiful—they just need to maintain the rooms and clear the seaweed from the water so it's more comfortable to swim in the sea.

My friend says that the pool and beach were fantastic, and the room was comfortable and relaxing. One of the highlights was the peaceful atmosphere - the hotel provided a good buffer from external noise, making it an ideal spot to unwind. Overall, I'd definitely recommend this hotel to anyone looking for a serene and enjoyable getaway.