Nassau: trova gli hotel più romantici, popolari e convenienti

Struttura molto ampia e nuova in centro a Nassau, a pochi passi da Bay Street. Noi abbiamo soggiornato non nell'edificio principale, ma nel One Particular Harbour. La camera spaziosa, pulita e moderna aveva una bella vista sulla baia. Diversi ristoranti e negozi presenti. Sicuramente non è una struttura economica, ma non lo sono le Bahamas in generale - con questo chi sceglie di venire qui, deve farci pace - tuttavia non è accettabile, trattandosi di un resort di prima fascia, l'assenza di acqua all'interno del frigobar, ma soprattutto una generale scortesia. In particolare mi riferisco al giorno del nostro checkout, come giusto che sia avevamo lasciato una carta a garanzia da cui già era stata prelevata una parte della somma per il soggiorno. Al momento del checkout c'è stato qualche problema con il nostro bancomat, mentre al check-in no, motivo per cui il pos della struttura non riusciva a processare il pagamento. La ”gentile” signorina della reception, con un'insolita scortesia, sosteneva che non ci fossero abbastanza fondi sulla carta, motivo per cui siamo stati costretti ad aprire il saldo della banca per silenziarla e abbiamo suggerito di saldare nella struttura che ci ha accolto al checkin. Puntualmente, con buona vergogna dell'interessata, siamo riusciti tranquillamente a pagare. Ora, che negli USA e nelle isole limitrofe possa esserci qualche problema con i bancomat italiani l'abbiamo riscontrato nostro malgrado, per cui sono preferibili carte di credito alle nostre ”debit”, ma l'essere inutilmente sgarbati in una struttura da 400 euro a notte, anche no. Peccato.

The resort is beautiful! The room was very nice with a huge balcony, a great bed and we really enjoyed having the kitchenette for snacks as food is very expensive in the Bahamas. The location of the hotel is good as well and close to the Bahamar without all the kids/noise. The hotel is quiet, making it easy to sleep in on vacation. The pool and beach are also lovely with plenty of chairs. The food at the resort was just o.k., but we had a car and were able to go out to other restaurants. Several times the outdoor restaurant was out of ingredients to make a item. We did not experience food outages at other restaurants we drove to. The coffee bar was very good. We did not try the main restaurant at the hotel. There was only one. Food choices are limited here. Where the hotel falls short is on service, except for housekeeping. They were very good. We have stayed in many 5 star Caribbean resorts and the service here is lacking for a resort that considers themselves this level. The staff are very friendly, but I think Bahamians are friendly in general. It's great to be friendly but it helps if they actually provide a service. At the beach one day, we had three workers watch us get towels and move our chairs under an umbrella on the beach while they seemed quite content to watch us. After we had gotten the chairs in position, one ask if we needed another towel? Geee...thanks, uh no. One lady at the front desk was very rude when I entered the resort from the front door looking for a lobby bathroom, demanding to know what my room number was in the way of a greeting. Before we left to go home I questioned her rude behavior. She stated security had called the front desk to question me. I think she was lying as I was a nicely dressed woman sporting a Goldwynn bracelet ( your room key) and carrying a Goldywynn water bottle from our room. Also we had just driven in the gate to the hotel which was opened by security when they saw our wristbands.I still have no idea what got into her, or why she though it was o.k. to treat a guest this way. It certainly put a damper on my vacation, and I hope she does not treat another guest this way. One shinning star was Kevin at the pool/beach. He was awesome! He went out of his way to be sure you had everything you needed. Bottom line between the rude front desk worker and below par service we would not stay at the Goldwynn again. It's a shame because it really is a beautiful resort.