Leggi le recensioni degli ospiti sugli hotel di Napili-Honokowai

Aston at Papakea Resort
4/540 Recensioni
Papakea L401. We stayed there from Sept 3-10, 2024. I've stayed at this resort every year since 1984. Over the years the Aston managed properties have gone really downhill. So I started booking through various AirbNB type sites. The location of this condo is one of the best on the property--corner unit, larger lanai, 2 br. and 2 ba with the loft (unusual on those plans). There was a person bed in the downstairs bedroom and a two person bed and a single in the loft. Both bathrooms had showers, but no bathtubs. The kitchen and bathrooms have been updated and there is a bosch dishwasher and washer and dryer. It comes with plenty of sand chairs, a small cooler and some pool noodles. There's even some other things, but we didn't use them. In the upstairs closet there is a baby gate for the very steep stairs and a high chair. All this was absolutely good. However, it was ruined by the following things--the door had obviously been kicked in or broken and there it was kluged together with some raw wood showing, making us feel less than safe with a broken door. The handle on the refrigerator was literally taped on. While we were eating dinner one night at the table, the fan blade randomly flew off the fan, over our heads and straight into the window. Someone could have really gotten hurt. But that wasn't the worst of it--the place is absolutely, positively filthy. Our feet got black every time we went without shoes because the floor was so dirty--same with the carpeted stairs and bedroom. The upstairs bathroom shower is so slippery you are taking your life into your hands using it. The couch literally smelled like cat pee and even when we added blankets to it the overwhelming smell and filth of the couch kept us from really using it. The couch is also a bed, I can't imagine sleeping in cat pee if we used it, which we didn't. Even the small things, like the fake flowers, had cobwebs in them and didn't look like they'd ever been cleaned since they day the were purchased. Forget figuring out how to turn the TV on--they have instructions in their welcome book, but the instructions didn't work. That didn't matter to us since we're not TV watchers, but if you are, you better be a TV repairman too. There is no TV in the upstairs loft. Having said that, the owners seem to care to give you a better product than Aston does, I think maybe they're unaware of the extreme flith of the place. We also arrived to other people's half used food in the cabinets and their unused food in the refrigerator. Be sure to leave yourself about an hour or so to do all the cleaning (even though you paid a hefty cleaning fee) they want you to do before you leave. I seriously think their cleaners don't even change the bedding as in the singal bed upstairs, one which a child would use, the sheets smelled again, like cat urine. Our only thought is maybe it was used temporarily as housing for fire victims and they had a cat that pee'd everywhere. The mattress on that single definitely need

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