Hotel in zona Pania of the Reef Statue, Napier

Stayed in Pacific Room Two. A beautiful apartment in a heritage building, with views of the ocean. Very comfortable and stylish with heat pumps in the kitchen lounge and in the separate bedroom. Small kitchen is available for making home-cooked meals, but the apartment is just a few minutes walk for several excellent restaurants and cafes. Just a few minutes walk also to the main retail shopping area. Highly recommended!

This older but well-maintained property is ideally located in Napier. It is within walking distance of the old downtown and a number of very good restaurants; it also faces Hawke's Bay (some rooms probably have an ocean view). It was surprisingly quiet despite being on the main street by the water. The owners are very helpful and friendly. The room was spacious and comfortable, with a good kitchenette that we used daily for breakfast. The room was little quirky, in a fun way. The bedroom included a giant bathtub that reminded me of something from a honeymoon suite in the Pocono Mountains. There was also a separate bathroom that included a shower. For wine lovers, the motel is a short drive from the greatest concentration of high end cellar doors (tasting rooms) in Hawke's Bay. This facility met our needs well.

Well this is a first!! The first terrible review we have ever written! We had a confirmed booking a year ago at this Motel through *********** for a concert and had put all our plans in place to get away, including travelling some distance to get there. We suddenly received a cancellation notice from this Motel via *********** for no reason and just a few weeks before the concert. This weekend was v popular and there are no other options for accomodation at such short notice. After repeated attempts to call the Motel, messages and emails left unanswered and *********** confirming the booking was cancelled by the Motel, we can only assume that they have resold our room for a higher price and put money well above any commitment to customers or service. By far the worst experience we have had of lack of communication, unprofessionalism and a lack of respect from a hospitality business in NZ. An extremely disappointing and frustrating experience from an accomodation provider who doesn’t seem to care.

Really surprised by the recent negative reviews for this motel, as we had a good experience, albeit we only stayed for one night so didn't have long to appreciate it and didn't need to use the kitchenette. We arrived at 1215 and were very grateful to find that our 1st floor ocean front room with spa bath was available, well before the stipulated check in time, as we were booked to be picked up by the Grape Escapes Vineyard Tour 15 mins later and had anticipated only being able to leave the car there. When we got back to the motel early evening we used the washer and dryer facilities and also enjoyed the lovely spa bath at the back of the room which felt like a real treat. The room itself was nicely decorated and spacious. We then headed out for dinner and managed to get a late table at the very nice Hunger Monger restaurant, which is about 15mins walk into the town. We walked into town again first thing in the morning and enjoyed breakfast at the Albion Canteen and had a quick look around town at the art deco buildings. With what little time we had we enjoyed the ocean view from the hotel. The beach is stony so not really one to sit on. The hotel has its own car park via a driveway that goes through to the back, and is also accessible from the parallel road behind. The roads are very quiet at night so no issues there. We enjoyed our short but sweet stay and would be happy to recommend the hotel, although as it was part of a month's touring package I don't know what the rate was that we paid.

Siamo rimasti qui sulla base delle recensioni positive, ma purtroppo non abbiamo avuto molta stessa esperienza. La pulizia era piuttosto media - c'era una sorta di residuo sticky sul sedile igienico in diversi posti. Ci sono i capelli corti sulle lamiere di letto e ci chiese se fossero puliti; il trucco che gettava alla fine del letto era sporco (anche per una notte fredda); le tende erano disgustose. È necessario prestare attenzione perché sembra molto stanco. Come è stato detto, le tende erano piene di ricchezze e di marche sulle pareti - non credo di aver mai visto così tanti in una stanza alberghiera. Alcuni dei dispositivi erano duri aprire e chiudere così necessario riparare. Il pulsante sul binario del bagno era rotto, quindi doveva essere aperto manualmente. Nella zona principale non c'era alcun segno appropriato per gli ascensori, ecc. Noi abbiamo trovato il costo molto costoso per quello che era. Non è sicuro se c'è una vista sul mare, ma non c'era a meno che non si fosse al ponte e poi si potesse vedere un occhio. La stanza era molto stanca come menzionato. La pulizia era media. Il parcheggio era ok, ma un po' stretto. Servizio clienti ok. Credo che potremmo restare di nuovo dopo un rientro.

La mia suite alla vista del porto era proprio quello che mi serviva. Con una bella vista e una camera molto ragionevole, mi sento ora rinfrescata. Il bagno spa e la doccia ad alta pressione erano grandi. La camera è dotata di TV Sky e mobili per il balcone. Quando sono arrivato, la stanza era senza spot; mentre l’edificio era invecchiato, ho visto due imprenditori dipinti oggi, quindi mi sento come il proprietario stia lavorando per aggiornare e migliorare questo che è bello vedere. Interessante, ho scelto questo motel perché la stanza era un grande prezzo. Di solito mi aspetto di vedere qualcosa di sbagliato quando succede, ma sono stato piacevolmente sorpreso. Grazie per il visibilità di Harbour per un splendido soggiorno!

I booked a whole cabin for myself. There was a double bed and 4 bunk beds connected to a bathroom and kitchen/living room. There was a picnic table outside on the verandah and a car space just outside. The kitchen is well provided for with oven and gas hobs. There's toaster, kettle, fridge etc. ... I only boiled some eggs! It would be comfortable for a family in good weather and there were BBQs on site. Slept well but limited space for clothes if 6 people on site. There is a restaurant on site ... ”The Storkey” ... but I did not use. Easy to find shops a mile down the road.

The site is well set out, the caravan sites had some privacy. The ablution blocks were pristine every day, kitchen is well kitted out, provides a great laundry , lounge area, barbecue area with a covered roof and seating, playground for the children, beach just a stroll away, cafe. Maybe the only other thing that could enhance it are a few spa pools, both private pools and outside pools for everyone. Has friendly staff. Not too far away from Napier shopping area, airport just down the road, a great place to stay

I’ve stayed here for work a few times and have always enjoyed the hotel but as a family I wasn’t overly impressed this trip. I emailed to ask for a cot and when I arrived at the hotel to check in and pay, I found they charged for it. I’ve traveled extensively with my baby in multiple countries and have never been charged for one. Was more annoyed that they didn’t tell me there would be a charge when I emailed. The front desk also had someone follow me into the room to remove the booked one and could tell they weren’t impressed. Would have left it if I had known there was a charge when I booked.