No.9 Shenghu Road, Tangshan Street, Jiangning District, Nanjing, Jiangsu Province, P. R. China, Jiangning District, Nanjing, Jiangsu, ChinaDettagli hotel
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Corrispondenza del prezzo
1 notte
Recensioni degli ospiti
9.3/10
Molto buono
1865 recensione
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Recensioni verificate
Ubicazione9.4
Strutture e servizi9.2
Servizio9.4
Pulizia9.4
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Tutte le recensioni(1865)
Recensioni positive(1796)
Recensioni con foto/video(787)
Ottima colazione(228)
Reception gentilissima(220)
Ideale per bambini(176)
Terme rilassanti(169)
Vista sul giardino(98)
Con area gioco per bambini(86)
Recensioni negative(69)
James in Shanghai
Camera Superior Terme - Vista Cortile (Letto matrimoniale alla francese)
Soggiorno: mag 2024
Coppia
11 recensione
9.5/10
Fantastico
Pubblicata: 21 lug 2024
We loved our stay at this IHG property. The staff were attentive and professional. They explained to us when checking in how to use the Hotspring in our room and where to find some of the different facilities.
The room was clean the bed comfortable.
We enjoyed breakfast the next morning, the restaurant had many Western and Asian choices including sausages, bacon etc. There were also noodles and even chinese rice packets to celebrate the Chinese festival at the time.
We used the hotspring in our room in the afternoon of checking in and it was fantastic. It filled in around 30 minutes and was large enough for 4 people. We tried to use it again the following morning before checking out. However, there was no hot water. The front desk explained that the hot water was switched on at 8am, however, by 11am there was still no hot water. This was very disappointing.
Overall, we had an excellent stay and would consider returning to this Voco property.
Traduci
Risposta dalla struttura: Dear guests, thank you for choosing us and for your support and love for the hotel. The hotel is located in Jiangsu Yuanbo Park, Tangshan National Tourism Resort, Nanjing, adjacent to Yuanbo Commercial Street. The garden style layout of the hotel is connected by corridors and lanes, and the outside is square and contains heaven and earth. The overall design concept is derived from the courtyard in the south of the Yangtze River, with black tiles and white walls and green brick and wood frame, to build a house, a courtyard, a field and an interesting place for guests to live. Thank you very much for your support and recognition of the hotel. The hot water problem you mentioned has attracted the attention of the hotel management team, and will actively complete the rectification. Everything we do is only for each guest to bring a different holiday experience, to see your satisfaction and affirmation, we are really very moved, we will continue to work hard to prepare for your return at any time. Intercontinental staff will continue to work hard to build outstanding hotels that guests love. 南京园博园voco酒店总经理 Spring Li
Utente ospite
Camera Superior (con vista sul cortile)
Soggiorno: nov 2023
Coppia
7 recensione
10.0/10
Eccezionale
Pubblicata: 11 dic 2023
Exceeded the expectations! Besides the beautiful location and building, the staff was so kind and available. Me and my girlfriend have been treated so well!!!
I would like to thank in particular our receptionist 卡卡, any questions we had or issue we encountered she tried her best to help us and satisfy our needs. 👍🏻👍🏻
Thank you for your patience and good temper!!
I would also like to thank Vin who helped us with the luggages and brought us water when we were in need! 🙌🏻
Lastly i want to give a big big 👍🏻 to the hotel’s摄影师小姐姐, she’s not only fun to work with but she took some amazing pictures of me and my girlfriend in the hot springs area that will last forever as memories in our hearts 🫶🏻❤️
Will come back for sure in the future if there’s the occasion! 😊
Traduci
Risposta dalla struttura: 尊敬的賓客您好,感謝您選擇下榻住南京園博園voco酒店並給我們留下好評。我們一直以“每時每刻,體驗非凡”作為服務理念,真誠熱心的對待每一位賓客。我們將一如既往的為賓客們提供完美的入住體驗,踐行為賓客提供帶有鮮明品牌特徵的服務,令賓客開心的承諾。期待您與家人的再次入住,體驗暖心的服務小驚喜。南京園博園voco酒店總經理Vincent Chen
mapule malebana
One-Bedroom Suite (Separate Living Room + Private Hot Spring)
Soggiorno: apr 2023
Altro
2 recensione
10.0/10
Eccezionale
Pubblicata: 2 mag 2023
I chose this hotel particularly because it’s dog friendly! Voco Nanjing garden expo is absolutely perfect for someone who wants to have a nice hotel experience with their dog (and enjoy a private hot spring tub), there is a dog sitting facility, the “kids zone” ,you can take your dog there and it’ll be properly taken care of while you enjoy other places where dogs aren’t allowed…Grace was wonderful and patient with my dog, love her! You can also bring your dog to the restaurant, there’s a dog friendly section! Overall, All staff at Voco is friendly and welcoming, will sure be coming back soon.
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6/14
Risposta dalla struttura: Dear guests, thank you for choosing to stay at the voco Nanjing Garden and leave us with five-star praise. voco has a pet room and pet solitude space for guests. As a member of the family, pets play an important role in the family. As a member of the trip, voco Hotel prepares family rooms and pet items for pet families. Open idyllic scenery and beautiful garden scenic spots are also easy to play. Vincent Chen, General Manager of voco Nanjing Garden
Sophie
Camera Superior (2 letti, con vista sul cortile)
Soggiorno: apr 2023
Coppia
105 recensione
9.5/10
Fantastico
Pubblicata: 3 mag 2023
Location outside Park. But they provide shuttle bus. Front desk staff very nice and helpful. Notice many detail about the park. Breakfast buffet very delicious. And alot of drinks in the minibar. Room is big and warm. Unfortunately the public hot spring is small.
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Utente ospite
One-Bedroom Suite (Separate Living Room + Private Hot Spring)
Soggiorno: lug 2022
Famiglia
2 recensione
10.0/10
Eccezionale
Pubblicata: 20 ago 2022
Very good
Traduci
Risposta dalla struttura: 尊敬的客人,我們十分感激您對南京園博園voco酒店入住體驗進行的評論!很高興得知您在酒店度過了愉快的時光,我會將您的評論與我們所有員工一起分享,相信您的認可將會成為我們不斷進步,繼續提高服務品質的力量,期待您的再次光臨。南京園博園voco酒店總經理 Vincent Chen
Risposta dalla struttura: 尊敬的賓客您好,感謝您選擇下榻住南京園博園voco酒店並給我們留下好評。我們一直以“每時每刻,體驗非凡”作為服務理念,真誠熱心的對待每一位賓客。我們將一如既往的為賓客們提供完美的入住體驗,踐行為賓客提供帶有鮮明品牌特徵的服務,令賓客開心的承諾。期待您與家人的再次入住,體驗暖心的服務小驚喜。南京園博園voco酒店管理層
Utente ospite
Camera Superior (2 letti, con vista sul cortile)
Soggiorno: apr 2025
Famiglia
3 recensione
8.5/10
Molto buono
Pubblicata: 9 mag 2025
房間稍微有點舊整體不錯的,有問題也能及時解決。服務態度非常滿意,周邊環境很好,適合家庭出遊。
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wishx
Camera Superior Terme - Vista Cortile (Letto matrimoniale alla francese)
Risposta dalla struttura: 尊敬的賓客您好,感謝您選擇下榻住南京園博園voco酒店並給我們留下好評。我們一直以“每時每刻,體驗非凡”作為服務理念,真誠熱心的對待每一位賓客。我們將一如既往的為賓客們提供完美的入住體驗,踐行為賓客提供帶有鮮明品牌特徵的服務,令賓客開心的承諾。敬請放心,我們會認真跟進您所反映的問題,我們也衷心的希望在不遠的將來有機會為您提供更好的服務。南京園博園voco酒店管理層
Utente ospite
One-Bedroom Suite (Separate Living Room + Private Hot Spring)