HYATT PLACE NANCHONG GAOPING

The hotel is very luxurious and has good attention to detail. Although the room we were in had an amazing view and luxurious feel, some dirt and stains and a few cracks in the furniture takes away the full 5 star wow factor, although it is a great room. Also the hairdryer is very very old and overheats within minutes, you need to pull it out, wait, then try again. Also the AC is not stable, at times we needed to turn it down as low as 10 to actually feel cool as the room is very hot and humid. The staff in general were very warm and accommodating and provided extra water for the room when we called them. However as we wanted to have a little rest in the morning we called to ask if the cleaner could come asap to only change trash and stock up the toilet roll etc, we were informed that there was only one cleaning lady and would need to wait. I find this quite questionable for a hotel that big. The breakfast buffet is good with lots of choice. Pastries, cakes, local specialties, western dishes a plenty. However the coffee machine is weak and only provides espresso and americano, the hotel should upgrade the machine to accommodate those with tastes like lattes and cappuccinos as this is the norm in even 4 star hotels. The robot butler is a great touch.The location is actually very very good. Shopping malls and restaurants are very very close. Overall I would stay here again but the price needs to match the interior.

Good service

到了才發現是第二次入住這個賓館，大堂在 29 樓，本次是跑馬拉松，賓館也延遲退房到下午 2 點。早餐豐富，房間大小合適，賽道正好從樓下經過，不足在於酒店負一樓停車位如遇入住高峯還是顯得較少，後面才發現還有負二樓可以停，但不知道如何開車下去，標識不清楚，也沒看到相應管理人員能問，希望酒店可以改進一下，