HYATT PLACE NANCHONG GAOPING

The hotel is very luxurious and has good attention to detail. Although the room we were in had an amazing view and luxurious feel, some dirt and stains and a few cracks in the furniture takes away the full 5 star wow factor, although it is a great room. Also the hairdryer is very very old and overheats within minutes, you need to pull it out, wait, then try again. Also the AC is not stable, at times we needed to turn it down as low as 10 to actually feel cool as the room is very hot and humid. The staff in general were very warm and accommodating and provided extra water for the room when we called them. However as we wanted to have a little rest in the morning we called to ask if the cleaner could come asap to only change trash and stock up the toilet roll etc, we were informed that there was only one cleaning lady and would need to wait. I find this quite questionable for a hotel that big. The breakfast buffet is good with lots of choice. Pastries, cakes, local specialties, western dishes a plenty. However the coffee machine is weak and only provides espresso and americano, the hotel should upgrade the machine to accommodate those with tastes like lattes and cappuccinos as this is the norm in even 4 star hotels. The robot butler is a great touch.The location is actually very very good. Shopping malls and restaurants are very very close. Overall I would stay here again but the price needs to match the interior.

Good service

這個酒店是我住過最滿意的酒店，首先400多的價格再加上攜程的積分頂了200多，和下家200多，相對於我住了很多正牌5星級的絲毫不差，尤其是服務態度，一家四口帶了兩個小孩，早餐衹有兩份，本來孩子要補錢，最後和餐廳的一個叫王芬還是什麼名字的（記不太清楚了）溝通後，考慮到我們第一次到南充，最後就讓孩子也免費用餐了，總之很滿意，體驗也很棒！對了健身房在 L層，也很不錯！