Pacific Shores Resort & Spa

The room looked absolutely nothing like pictures with an old dingey carpet and a tiny 28" TV. The fridge was broken and propped up on one corner with a stack of broken tiles to try and stop some of its wobblyness. The "private ocean view balcony" was instead a view of the trail to the children's park instead. The jacuzzi tub looked like the jets hadn't been cleaned in ages and were so black with mildew, neither my wife nor I thought it to be hygienic enough to use. The location itself was convenient, though, and was just a short walk to the beach.

酒店非常髒，她們似乎沒有認真打掃，地上都是食物碎屑和頭髮，窗台有死蒼蠅.一進門就有一股霉味，傢俱殘舊，沙發好臭，不建議入住

The particular unit we stayed in was quite outdated, there were others which had been updated. It was relatively clean but some areas needed a bit more attention (the kitchen cupboards doors/handles were sticky, there was lots of long black hairs throughout the unit). It is a resort/hotel however they don’t provide any room cleaning during your stay. There was no paper towel, broom/Vacuum cleaning supplies in the unit to tidy up the kitchen or other areas during our stay (1 week), when we arrived one bathroom had no toilet paper, the other only had a quarter of a roll. I called upon checking in a realizing this and asked for more to be dropped off, after many hours it still had not arrived and I went and found someone who would get it for me. As they don’t do room cleanings, they said to call when garbage needed to be picked up and place it outside the door. We did this in the morning and by 8pm, it was still there. When we asked the front desk if we should take it back inside for the night so an animal doesn’t get into it, or was someone still coming the response was “do you mind just taking it down to the garbage yourself?”. The grounds were perfect for our family and our stay, the amenities were perfect. The use of paddle boards and kayaks without an additional cost was a nice feature. Overall we enjoyed our stay, however if I were to stay there again, I would possibly look at renting one of the privately rented units, not one through the hotel to ensure an updated unit.

Beautiful property but the rooms need a major upgrade. I had silverfish in my room, the fridge smelled terribly and the sink took forever to drain. Excellent location but they need to upgrade and maintain the living areas.

The great: location and amenities (e.g., pool, hot tubs, kayaking, etc.). The average: room was in rough shape, bed not comfortable. The poor: paper thin walls that you can hear "everything", and our luck a loud group of 6 was next to us (4 per room.... ya sure).

The pool, hot tub, beach access, staff were great. Our room was in need of a renovation, bathroom tiles had mold, the cabinet was warped from water damage and the lack of air conditioning made our stay not very enjoyable. We acrually left a day early.